Seasoned Operations Manager and talented leader with more than 10 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Customer focused mindset for building and maintaining relationships. Bringing a solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Certificate of Appreciation, RBC Royal Bank (Bahamas) Ltd. Nassau, NP March 2017, (Offered valued contribution by locating outstanding documents required by the external auditors on a tight deadline)., Royal Performance nomination from AVP for RBC FINCO, Nassau, NP June 2015, (Closed audit notes ahead of schedule and administered peer-to-peer training)., RBC Performance Silver Award Winner, RBC FINCO, Nassau, NP September 2009, (Outstanding performance and contribution)., Dean’s Honour Roll Award, The College of The Bahamas, Nassau, NP January 2003 and April 2001, (Outstanding academic attainment).