Chief Clerk with a solid background in leadership and document management within the Department of Social Services. Enhanced customer satisfaction by effectively supervising clerks and optimizing service processes. Improved food coupon distribution accuracy and efficiency through streamlined operations. Proven ability to foster teamwork and achieve results in dynamic settings.
Supervised junior clerks on government program operations.
Completed emergency food tally to ensure accurate reporting.
Directed routing of files to technical officers for processing.
Facilitated customer service interactions with clients to address inquiries.
Managed distribution of uniform coupons effectively.
Conducted food coupon distribution tally for record-keeping.
Managed appointment scheduling to ensure optimal time utilization.
Composed letters for business communications with clarity.
Responded to telephone calls to address inquiries.
Prepared weekly financial data reports for management review.
Trained by Crisis Center to Counsel persons who want to commit Suicide
Parenting Class Facilitator
Spiritual Counselor