Deallo Frederic
Freeport,CITY OF FREEPORT
Summary
Friendly and reliable, offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Skillful Catering Server with background managing high volumes of guest needs in fast-paced environments. Hard-earned catering experience for large events and conferences.
Overview
8
8
years of professional experience
Work History
Parker
Maxwells Supermarket
03.2020 - 01.2024
- Determined customer needs by asking relevant questions and listening actively to responses.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Trained junior staff in customer care and operations to uphold standards.
- Built positive customer rapport for courteous, friendly and professional service.
- Resolved customer complaints through calm, constructive communication.
Cashier
Marco's Pizza
10.2022 - 12.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
Catering Server
Rissa Catering
07.2019 - 08.2019
- Enhanced guest experience by providing exceptional service during catered events.
- Reduced wait times for guests by efficiently managing multiple food stations simultaneously.
- Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
- Collaborated with kitchen staff to ensure accurate and timely delivery of menu items.
- Assisted in event setup and teardown, ensuring a smooth transition between functions.
- Provided friendly, courteous service to create memorable moments for guests.
Butcher
Rodericks Convenience Store
02.2019 - 08.2019
- Maintained high standards of hygiene and cleanliness, adhering to strict sanitation regulations within the butcher shop.
- Collaborated with team members to ensure efficient workflow, resulting in smooth daily operations.
- Contributed to a positive work environment by maintaining a professional demeanor at all times.
Stacker
Rodericks Convenience Store
08.2015 - 08.2019
- Reduced product damage by carefully handling items during the stacking process.
- Enhanced team productivity with efficient communication and collaboration on stacking tasks.
- Achieved faster order fulfillment, consistently meeting customer deadlines through organized stacking procedures.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Collaborated with colleagues to develop more effective strategies for managing the stacking process, leading to improved workflow efficiency.
Cashier
Jenny's Beauty Supply Store
03.2017 - 08.2017
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
High School Diploma -
Patrick J Bethel High School
Murphy Town, Abaco06.2021
Skills
- Physical Fitness and Agility
- Customer Service
- Customer Assistance
- Product Restocking
- Payment Processing
- Equipment Management
- Food Safety
- Bartending
- Order Taking
- Strong communication skills
- Team collaboration
- Time management
Timeline
Cashier
Marco's Pizza
10.2022 - 12.2022
Parker
Maxwells Supermarket
03.2020 - 01.2024
Catering Server
Rissa Catering
07.2019 - 08.2019
Butcher
Rodericks Convenience Store
02.2019 - 08.2019
Cashier
Jenny's Beauty Supply Store
03.2017 - 08.2017
Stacker
Rodericks Convenience Store
08.2015 - 08.2019
High School Diploma -
Patrick J Bethel High School
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