Demetria Johnson-Frith

Work History

Security Masters

03.2022 - 07.2022

Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.

Ultra Games

03.2017 - 11.2019

Met deadlines by proactively managing individual and team tasks and streamlining processes.
Organized promotional events and interacted with community to increase sales volume.
Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
Facilitated business by implementing practical networking techniques.
Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Built relationships with customers and community to establish long-term business growth.
Exceeded sales targets with well-developed sales strategy and empowering team coaching.
Optimized in-store merchandising and monitored inventory availability to increase sales.

Sandals Emerald Bay Resort

10.2012 - 05.2014

Explained menu items and suggested appropriate options for food allergy concerns.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Seated customers in timely manner by managing reservations and waitlists skillfully.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Atlantis Resort

06.2010 - 09.2012

Entertained minor guests with various props and signs for maximum engagement, fun, and lasting memories.
Offered physically and emotionally safe and supportive environment for education, cooperation and fun utilizing hands-on activities to foster individual growth.
Planned and executed efficient tour routes by using maps and other navigational tools.
Delivered effective safety debriefings to guests to promote safe environment.
Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
Managed bookings, transactions and other administrative tasks to foster excellent customer experiences.

Julie's Kitchen

12.2007 - 05.2010

Resolved problems, improved operations and provided exceptional service.
Managed time efficiently in order to complete all tasks within deadlines.
Worked well in a team setting, providing support and guidance.
Successfully operated all kitchen equipment such as deep fat fryers and industrial ranges.
Monitored food inventory and supplies to prevent waste.
Monitored food preparation, production, and plating for quality control.
Directed activities of team of skilled kitchen workers preparing and serving meals.
Directed food preparation and cooking activities to meet health and safety standards.

Super Value Food Stores

02.2002 - 06.2002

Stocked, tagged and displayed merchandise as required.
Assisted customers with returns, refunds and resolving transaction issues.
Maintained current knowledge of store promotions and highlighted sales to customers.
Processed refunds and exchanges in accordance with company policy.
Handled cash with high accuracy and took care to check bills for fraud.
Greeted customers entering store and responded promptly to customer needs.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.