Mrs. Latoya Sandle
San Salvador
Summary
Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision. Highly efficient Clerk well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Personable Clerk with proven history of improving effectiveness of workplace communication and coordination. Computer-literate professional adapts quickly to new software and programs. Bringing strong written and verbal communication skills and proficiency in recordkeeping and type writing.
Overview
10
10
years of professional experience
Work History
Clerk/Secretary
San Salvador Central High School
09.2021 - Current
- Monitored office supplies and made arrangements for restocking of low-stock items.
- Produced high-quality communications for internal and external use.
- Maintained filing system and organized both staff and students documents for easy retrieval of information.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Interacted with parents by phone, email, or in-person to provide information.
- Supported staff on special assignments and ad hoc projects.
- Updated staff attendance records.
- Create transcripts and school letters.
Waitress
Twin Brothers Seafood & Steakhouse
09.2016 - 06.2020
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Bussed and reset tables to keep dining room and work areas clean.
- Increased sales significantly by upselling higher-end products to customers.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Processed orders and sent to kitchen employees for preparation.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Provided recommendations on menu items and upsold food and drinks to increase sales.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Greeted new customers, discussed specials, and took drink orders.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Waitress
Bahama Grill Cafe
02.2014 - 03.2016
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Bussed and reset tables to keep dining room and work areas clean.
Education
No Degree - Patient Care Assistant
Bahamas School Innovative Health Care Proffesional
Gladstone Road02.2020
No Degree - Barbering
BTVI
Old Trail07.2018
High School Diploma -
R. M. Bailey Senior High
Robinson Road06.2005
Skills
- Cash Handling
- Verbal and Writing Communication
- Peer Relationships
- Handling Payments
- Stocking and Replenishing
- Staff Meetings
- Microsoft Office
- Spreadsheet Development
- Records Preparation
- Informational Releases
- Email Correspondence
- Supply Tracking
- Pulling Requests
- Employee Timesheet Processing
- Copying and Scanning
- Telephone Etiquette
- Office Supplies and Inventory
- Confidential Data Protection
- Information Inputting
- Record Sorting and Filing
- Information Updates
- Inventory Assessments
- Storage Arrangements
- Outgoing Mail Preparation
- Surface Work
Timeline
Clerk/Secretary
San Salvador Central High School
09.2021 - Current
Waitress
Twin Brothers Seafood & Steakhouse
09.2016 - 06.2020
Waitress
Bahama Grill Cafe
02.2014 - 03.2016
No Degree - Patient Care Assistant
Bahamas School Innovative Health Care Proffesional
No Degree - Barbering
BTVI
High School Diploma -
R. M. Bailey Senior High
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