Destiny Johnson
Nassau,New Providence
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Dedicated to providing exceptional customer experiences. Motivated to tackle new challenges. Demonstrates strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
1
1
year of professional experience
Work History
Sales Associate/Cashier
crown jewelers
Nassau, New Providence
10.2024 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Room Attendant
sandals royal bahamian
Nassau, New Providence
05.2024 - 10.2024
- Replenished amenities in guest rooms such as soap, shampoo, writing materials, and towels.
- Checked for damage to walls or furniture and reported any issues to the supervisor.
- Cleaned guest rooms and bathrooms to ensure they met hotel standards, including dusting surfaces, vacuuming carpets, mopping floors, changing bed linens, and restocking bathroom supplies.
- Provided guests with information about local attractions and services using a variety of resources.
- Ensured that all appliances were in proper working order by testing them regularly.
- Folded laundry items such as sheets and towels according to established standards.
- Set up housekeeping carts with appropriate supplies for each room assigned on daily basis.
- Delivered items requested by guests such as extra pillows or blankets in a timely manner.
Customer Service Representative
Complete Auto Air Conditioning
Nassau, New Providence
08.2023 - 01.2024
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
- Answered customer inquiries and provided accurate information regarding products and services.
Education
High School Diploma -
C.I Gibson Senior High School
Nassau Bahamas06-2023
Skills
- Written and oral communication skills
- Punctual and Dependable
- Effective Time Management
- Sales expertise
- Strong Interpersonal Skills
- Professional Demeanor
- Hospitality and accommodation
- Adapt to diverse groups
- Service-oriented
- Advanced Reading Comprehension
- Outstanding Customer Support
- Proficient in Multi-tasking
Timeline
Sales Associate/Cashier
crown jewelers
10.2024 - Current
Room Attendant
sandals royal bahamian
05.2024 - 10.2024
Customer Service Representative
Complete Auto Air Conditioning
08.2023 - 01.2024
High School Diploma -
C.I Gibson Senior High School
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