Summary
Overview
Work History
Education
Skills
Timeline
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DOMINIC DERECK NEILLY

Nassau

Summary

Knowledgeable with a strong background in delivering high-quality customer support and resolving client issues effectively. Proven ability to handle diverse customer inquiries and maintain high satisfaction ratings. Demonstrated communication and problem-solving skills to enhance customer and site experiences.

Overview

9
9
years of professional experience

Work History

Employee

BBS Shipping Company
03.2024 - 10.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Sales Representative

Sales Firm
12.2022 - 07.2023
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Customer Service Associate

Super Value Food Store
12.2019 - 12.2022
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.


Construction Worker

Construction Firm
04.2016 - 07.2018
  • Developed skills in physical labor and project completion.
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Maintained clean and organized job sites, contributing to a safe working environment for all employees.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.

Education

High School Diploma -

C.C. Sweeting Senior High
Nassau, Bahamas
07-2018

Skills

  • Power tools and equipment operation
  • Heavy lifting (50 lbs)
  • Cash handling and POS systems
  • Inventory management
  • Basic safety protocols
  • Excellent customer service
  • Time management and multitasking
  • Strong work ethic and reliability

Timeline

Employee

BBS Shipping Company
03.2024 - 10.2024

Sales Representative

Sales Firm
12.2022 - 07.2023

Customer Service Associate

Super Value Food Store
12.2019 - 12.2022

Construction Worker

Construction Firm
04.2016 - 07.2018

High School Diploma -

C.C. Sweeting Senior High

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DOMINIC DERECK NEILLY