Dornica D. Duncombe Gillett
New Providence ,Seabreeze Lane
Summary
Flexible and organized professional with several years of experience facilitating busy restaurant environment operation. Customer-driven and highly coordinated managerial staff with collaborative mindset and team orientation. Conscious innovator with consistent focus enhancing employee workplace satisfaction.
Overview
36
36
years of professional experience
Work History
Restaurant Manager
Tiki Bikini Hut
New Providence , Junkanoo beach
09.2020 - Current
- Oversee incoming deliveries.
- Run the pre shift meeting
- Check inventory levels.
- Maintaining the restaurant’s culture and ambiance
- Ensuring compliance with health and safety regulations
- Scheduling staff and ensuring compliance with all labor regulations
- Handling payroll
Server
Tiki biki hut
New Providence , Junkanoo Beach
03.2019 - 08.2020
- Provided excellent customer service in fast-paced beachside restaurant environment.
- Managed tables efficiently to ensure timely food and drink delivery.
- Collaborated with kitchen staff to accommodate special dietary requests.
- Upsold menu items to enhance guest experience and increase sales.
- Provided excellent customer service to ensure satisfaction.
Meet and greet hostess
D’Dasa Production Company
Nassau , The Bahamas
01.2017 - 01.2019
- Warmly welcoming customers as they enter the establishment.
- Addressing any specific needs or dietary restrictions of guests.
- Taking reservation inquiries and providing information about the restaurant.
- Ensuring the hostess station and entrance area are tidy.
- Communicating with servers and other staff to ensure smooth service.
Casino Cocktail Waitress
Atlantis Resort & Casino
Nassau, Bahamas
01.1998 - 01.2002
- Approaching guests on the casino floor, taking their drink orders accurately, and relaying them to the bar staff.
- Delivering drinks to guests in a timely manner, ensuring proper presentation and maintaining tray hygiene.
- Checking identification to confirm guests meet the legal drinking age before serving alcohol.
- Collecting payment for drinks, accurately handling cash transactions, and following casino cash handling procedures.
- Engaging with guests in a friendly and professional manner, anticipating their needs, and addressing any concerns.
Professional Performer
Carnival Crystal Palace
Nassau, Bahamas
01.1990 - 01.1998
- Learn lines, songs, or choreography
- Attend rehearsals and costume fittings
- Rehearse regularly to improve performance quality
- Adapt to different performance styles and genres
- Have physical stamina and endurance
- Collaborate with directors, choreographers, and other team members
- Receive feedback from directors
Casino Concierge
Resorts International
Nassau, Bahamas
01.1990 - 04.1991
- Provide recommendations for local attractions, dining, and entertainment
- Arrange tours and activities
- Make dinner and event reservations
- Obtain tickets for events
- Arrange special services
Education
Synergy Bahamas -
Synergy Bahamas
01.2009
Hawksbill Senior High School -
Hawksbill Senior High School
01.1987
L.W. Young Senior High School -
L.W. Young Senior High School
01.1985
Skills
- Customer Service
- Hospitality
- Food and Beverage Management
- Management Experience
- Health and Safety Management
- Microsoft Office
- Business Strategy
- Food and Beverage Operations
- Performance Management
- Dance Education
- Entertainment
- Staff scheduling
- Team building
- Staff training
Accomplishments
- Bahamas Junior Certificates
- English Language
- English Literature
- Mathematics
- General Science
- Pitman’s Examinations
- English Language 1&2
- Arithmetic
- Typing 1&2
- Intro to Computers 1, 2,&3
- Intro to Microsoft Windows 1
Certification
Certification in Food and Handlers Course
Timeline
Restaurant Manager
Tiki Bikini Hut
09.2020 - Current
Server
Tiki biki hut
03.2019 - 08.2020
Meet and greet hostess
D’Dasa Production Company
01.2017 - 01.2019
Casino Cocktail Waitress
Atlantis Resort & Casino
01.1998 - 01.2002
Professional Performer
Carnival Crystal Palace
01.1990 - 01.1998
Casino Concierge
Resorts International
01.1990 - 04.1991
Synergy Bahamas -
Synergy Bahamas
Hawksbill Senior High School -
Hawksbill Senior High School
L.W. Young Senior High School -
L.W. Young Senior High School