Dorothy Pierre
Nassau
Summary
Dynamic and reliable Sales Associate at Monkir Fashions with exceptional customer service skills and a proven ability to build rapport, driving repeat business. Adept at problem-solving and managing high-stress situations, I consistently enhance client relations while ensuring accuracy in cash handling and inventory management.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
8
8
years of professional experience
Work History
Sales Associate
Monkir Fashions
05.2022 - 06.2025
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Veterinary Assistant
Central Animal Hospital
01.2017 - 01.2022
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Facilitated efficient inventory management through regular stock checks, ordering supplies, and organizing storage areas.
- Administered medications to animals in treatment and documented changes in condition.
- Improved client relations through effective communication and education on pet health needs.
- Provided customer support to clients, answering questions and addressing concerns.
Education
High School Diploma -
C.I GIBSON SR HIGH
Marathon Road 06.2018
High School Diploma -
L.W Young Jr High School
Bernard Rd06.2015
High School Diploma -
Uriah McPhee Primary School
Kemp Road 06.2013
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Outgoing personality
- Flexible schedule
- Verbal/written communication
Timeline
Sales Associate
Monkir Fashions
05.2022 - 06.2025
Veterinary Assistant
Central Animal Hospital
01.2017 - 01.2022
High School Diploma -
C.I GIBSON SR HIGH
High School Diploma -
L.W Young Jr High School
High School Diploma -
Uriah McPhee Primary School