Dwayne Dorsett
Orlando, Florida
Summary
Dynamic manager with a proven track record at a family business, enhancing customer satisfaction through effective conflict resolution and team leadership. Skilled in Microsoft Office Suite, I excel in time management and decision-making, ensuring a productive environment while motivating employees to achieve their best. Committed to delivering exceptional service.
Overview
2
2
years of professional experience
Work History
Manager
Family Business
01.2021 - 08.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Skilled in formatting documents, managing spreadsheets, and creating visually appealing presentations.
- Ability to analyze data quickly and efficiently.
- Friendly, self motivated, and strong commitment to customer service.
- Proficient is Microsoft Office Suite.
Education
Associate of Arts - Engineering
Valencia College
Orlando, Florida 06-2026
High School Diploma -
Queens College
Nassau, Bahamas 06-2022
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Timeline
Manager
Family Business
01.2021 - 08.2022
Associate of Arts - Engineering
Valencia College
High School Diploma -
Queens College
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