DWAYNE B. CHARLES
Nassau, New Providence,
Summary
Results-oriented and aspiring accountant with strong analytical, communication, and teamwork skills. Adapts quickly to new environments, contributing to team success and professional growth. Approaches work with a positive attitude and commitment to learning and growth. Proven track record in management and customer service, with the ability to conceptualize, plan, and manage successful business operations. Dedicated, well-organized, highly communicative, and detail-oriented professional.
Overview
3
3
years of professional experience
Work History
Embossing Associate
Bank of The Bahamas Limited
03.2024 - Current
- Manage the secure printing and distribution of credit, prepaid, and debit cards across branches
- Track inventory and maintain accurate records of all cards issued and in stock
- Reconcile daily card prints with records to ensure accuracy and compliance with security standards
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
Staff Accountant
Oracle Business Partners
01.2023 - 07.2023
- Provided accounting and clerical assistance, prepared bank deposits, general ledger postings, and financial statements, as well as reconciled accounts efficiently and promptly
- Maintained general ledger accuracy through regular account reconciliations, journal entry adjustments, and transaction reviews.
- Monitored accounts receivable, accounts payable and other account balances to track transactions, avoid discrepancies and maintain accuracy.
- Prepared and processed journal entries to record in general ledger and maintain consistent documentation.
- Managed accounts payable processing, ensuring timely payments to vendors while maximizing cash flow management strategies.
- Participated in internal and external audit processes to establish accurate financial records and comply with Generally Accepted Accounting Principles and regulatory requirements.
Specimen Collector (Contracted)
Doctor's Hospital
08.2021 - 07.2022
- The transferable skills acquired within this position include customer service skills, the ability to function in a fast-paced environment, analytical skills, and data entry skills
- Implemented quality control measures to identify potential errors or areas needing improvement within the collection process, leading to increased accuracy rates across the board.
- Collaborated with laboratory personnel to expedite specimen analysis and reporting of critical findings.
- Completed in-house testing procedures for quick results.
- Exceeded performance metrics set forth by management in terms of both volume collected as well as accurate documentation completion rates.
- Assisted in the training of new Specimen Collectors, fostering a team-oriented work environment focused on quality patient care.
- Streamlined workflow through efficient organization of supplies and equipment needed for daily collections.
Education
Bachelor of Business Administration - Accounting
University of The Bahamas
01.2024
High School Diploma -
C. R. Walker Senior High School
01.2019
Skills
- Customer Service
- Leadership Qualities
- Decision-Making
- Complex Problem-Solving
- Courteous and Professional
- Work Planning and Prioritization
- Strategy Development
- Process Improvement
- Goal-Driven
- Time Management
- Attention to Detail
- Computer Skills
Accomplishments
- 7 City & Guilds Pitman (First Class Passes) | 1 C & G Pitman (Pass), 05/01/19
- Book-Keeping and Accounting Levels 1 & 3 (First Class Passes), 05/01/19
- Book-Keeping and Accounting Levels 2 (Pass), 05/01/19
- Business Finance Level 1 & 2 (First Class Pass), 05/01/19
- Excel Processing Techniques Level 1 (First Class Passes), 05/01/19
- Word Processing Techniques Level 1 & 2 (First Class Passes), 05/01/19
- 8 Bahamas General Certificate of Secondary Education (BGCSE) Examinations, 05/01/19
- 8 Bahamas Junior Certificate (BJC) Examinations, 05/01/16
Extracurricular Activities
Alpha Phi Alpha Fraternity Incorporated, Director of Brotherhood Relations, 2023 - 2024
University of The Bahamas Graduation Class Council, Executive Treasurer, 2023 - 2024
University of The Bahamas Student Government Association, Director of Finance (Awarded: Executive Member of The Year), 2023 - 2024
University of The Bahamas Student Government Association, Senator for The School of Business, 2022 - 2023
Gentlemen of The Bahamas National Beautillion Committee, 2019
Affiliations
- Alpha Phi Alpha Fraternity Incorporated
- Scouts Association of The Bahamas
- The Bahamas Red Cross
Gym, Volunteering, Going to The Beach, and Bike Riding
In addition to helping me stay in shape, the gym provides a secure environment for me to release my mental tension. My passion for volunteering stems from the fact that it provides a means of assistance to those in need. I also enjoy taking bike rides and trips to the beach because they provide me with different ways to release stress.
Timeline
Embossing Associate
Bank of The Bahamas Limited
03.2024 - Current
Staff Accountant
Oracle Business Partners
01.2023 - 07.2023
Specimen Collector (Contracted)
Doctor's Hospital
08.2021 - 07.2022
High School Diploma -
C. R. Walker Senior High School
Bachelor of Business Administration - Accounting
University of The Bahamas
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