Earleen Weech
Nassau,Bahamas
Summary
Experienced professional of 20 plus years with a successful career in Banking, Business Administration and Business Development. Current student working towards a Master's degree in Human Resources Management and seeking opportunity to begin career. Identifies and quickly closes any knowledge gaps to offer value to employer and team.
Overview
25
25
years of professional experience
Work History
Concierge Officer
Caystone Solutions Ltd.
Nassau, Bahamas
03.2023 - Current
- Communicate with clients for the benefit of Immigration, Business Licensing, NIB, CBOB, and BIA applications.
- Prepare and present service agreements for newly enrolled client's in accordance to the service type discussed in client meetings.
- Open and set up specialty accounts as needed (Alive, Cable Bahamas, Netflix and Cash Accounts at Food Stores, etc.).
- Make timely payment for clients on their behalf.
- Maintain accurate records of client payments where appropriate ensuring all payments are made in accordance with Caystone's payment policy and procedures.
- Manage all Immigration applications (Work Permits, Permit to Reside & Permanent Residency)
- Manage billings and collection of fees for Concierge and Immigration Services
- Maintain the systems (5series) updated with all services rendered.
- Regularly communicate with the Compliance Department ensuring all new client's under my portfolio are kept in good standing.
Client Support Officer
Caystone Solutions Ltd.
Nassau, Bahamas
06.2020 - 03.2023
- Onboarded Business Services Directorship clients into the Microgen platform.
- Opened bank accounts.
- Obtained and maintained electronic access to all directorship accounts.
- Obtained monthly valuations and statements for all directorship accounts.
- Processed payment and trade orders.
- Performed callbacks to client and counterparties to ensure payments have been processed in a timely, efficiently and accurately.
- Managed controls on directorship loan payments.
- Controlled and maintained capital calls/distributions.
- Supported the Investment Relations Department with calculation and preparation of NAV statements for Fund entities.
International Client Support Officer
EFG Bank and Trust (Bahamas) Ltd.
Nassau, Bahamas
11.2011 - 11.2019
- Liaised with Bahamas/Cayman currently Lugano dealing desk to execute transactions.
- Followed up on bookings for accuracy.
- Received and processed orders for forex, cash, security transfers, time deposits, credit cards, fixed income, equities and fund trades, call and fiduciary deposits , spot and forward forex, options, future contracts, structure products, loan and credit facilities.
- Reviewed corporate actions, quarterly report of Management and Safekeeping fees on a daily basis.
- Upon request, provided client account advices, valuations and statements.
- Reception of any other queries, reversal or adjustment request and follow up for timely execution and accuracy of input.
- Serviced Client Relationship Officers from Chile, Canada, Colombia , Ecuador, London, Luxembourg, Miami, Monaco, Singapore, Sweden, Uruguay and Zurich.
- Received and processed closing instructions.
Compliance Risk Officer/Central Filing Supervisor
EFG Bank and Trust (Bahamas) Ltd
Nassau, Bahamas
02.2006 - 11.2011
- Reviewed new account documentation.
- Followed up on missing and/or incomplete documentation.
- Prepared monthly reports on missing and incomplete documentation.
- Kept and controlled the customers static information in the Ged system.
- Opened and closed customer accounts.
- Performed world checks on prospect clients.
- Interacted with private auditing firms for compliance purposes.
- Communicated extensively with Client Relationship Officers to address account and service-related issues.
- Assessed and delegated work assignments to staff of two, ensuring a sound and proactive work environment.
Account Officer
Banco Atlantico Bank and Trust Bahamas Limited
Nassau, Bahamas
03.2005 - 02.2006
- Liaised with Risk Department in ensuring that Corporate Borrowing Resolutions are signed according to company's legal documents.
- Managed a re-documentation project.
- Opened and closed client accounts.
- Reviewed new accounts documentation and passed on to Compliance Manager for review and approval.
- Played an integral role in the Banks merge to EFG Bank and Trust.
- Communicated with Client Relationship and Client Service Officers on their respective Bank Account approvals and openings.
Loan Officer
Banco Atlantico Bank and Trust Bahamas Limited
Nassau, Bahamas
01.2003 - 03.2005
- Reviewed credit proposals.
- Administered and maintained personal and commercial loans, standby letter of credits and credit cards.
- Verified and monitored guarantees.
- Prepare promissory notes, pledge agreements and other legal documentation related to the Risk Department.
- Prepared monthly credit reports.
- Liaised in Spanish with Latin America representative offices and Client Relationship Officers.
Investment Administrator
Banco Atlantico Bank and Trust Bahamas Limited
Nassau, Bahamas
06.1999 - 01.2003
- Prepared promissory notes, pledge agreements and other legal documentation related to the Risk Department.
- Prepared monthly credit reports
- Liaised in Spanish with Latin America representative offices and Client Relationship Officers.
- Reviewed credit proposals.
- Administered and maintained personal and commercial loans, standby letter of credits and credit cards.
- Verified and monitored guarantees.
- Prepared promissory notes, pledge agreements and other legal documentation related to the Risk Department.
- Prepared monthly loan reports.
- Liaised with Latin Americas representative offices and its respective Client Relationship Officers.
- Maintained and uploaded the price file for all securities in the Axys system.
- Posted daily dividend and interest income for corporate actions.
- Processed mutual fund subscriptions, redemption and internal purchases and sales.
- Inputted trades for stocks, bonds and structures notes.
- Reconciled client accounts on a monthly basis
- Pledged securities and collateral
- Defined and setup new securities in the Axys system
- Opened and closed client accounts
- Executed client standing instructions and investigated client queries.
Education
MSc - Human Resources Management
Edinburgh Napier University
03-2025
Series 7-Class Only -
Securities Training Institute
06.2017
High School Diploma -
Nassau Christian Academy
05.1996
Skills
- Leadership Skills
- Self-Motivation
- Customer Services
- Customer Support
- Task Prioritization
- Ability To Work Independently
- Dedicated Team Player
- Time Management
- Reservations management
Languages
- Spanish, Native language
- English
Timeline
Concierge Officer
Caystone Solutions Ltd.
03.2023 - Current
Client Support Officer
Caystone Solutions Ltd.
06.2020 - 03.2023
International Client Support Officer
EFG Bank and Trust (Bahamas) Ltd.
11.2011 - 11.2019
Compliance Risk Officer/Central Filing Supervisor
EFG Bank and Trust (Bahamas) Ltd
02.2006 - 11.2011
Account Officer
Banco Atlantico Bank and Trust Bahamas Limited
03.2005 - 02.2006
Loan Officer
Banco Atlantico Bank and Trust Bahamas Limited
01.2003 - 03.2005
Investment Administrator
Banco Atlantico Bank and Trust Bahamas Limited
06.1999 - 01.2003
MSc - Human Resources Management
Edinburgh Napier University
Series 7-Class Only -
Securities Training Institute
High School Diploma -
Nassau Christian Academy
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