ELIZABETH C. KELLY
NASSAU
Summary
Experienced in both Accounts and Sales that has lead teams to achieve significant revenue growth and customer acquisition. Utilizes strategic planning and effective communication to guide teams and meet targets. Track record of fostering strong client relationships and adapting to dynamic market conditions for sustained success.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Sales Manager
Family Guardian
2022 - Current
- Developed and implemented sales strategies to enhance customer engagement and retention.
- Led a team of sales representatives, providing training and mentorship to improve performance.
- Established key performance indicators to measure sales team effectiveness and drive accountability.
- Administrated and supervised of all sales, conservation, services and all collections by sales person.
Sales Agent
Family Guardian
2018.01 - 2020.12
- Developed and maintained strong customer relationships to drive repeat sales and enhance customer loyalty.
- Collecting Client Premiums
- Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
- Enhanced product knowledge through continuous training and professional development opportunities.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Increased sales revenue by consistently meeting and exceeding sales targets.
Sale Assistant
Albany Bahamas
2014.10 - 2017.06
- Responsibilities includes and not limited to:
- Managing Hotel reservations
- Communications
- Assisting Senior Sales Agents
- Daily, Weekly and Monthly reporting
- Maintaining and Managing Guest Folios
Concierge Assistant
Albany Bahamas
2013.09 - 2014.09
- Responsibilities includes and not limited to:
- Communications
- Managing and Expediting Guest Requests
- Posting and Data Entry
Education
Hotel Training College
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A.F. Adderley Sr. High School
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S.C. McPherson Jr. High School
Skills
- Gets the job done with little or no supervision
- Ability to comprehend and manage any computer software
- Willing to go beyond the requirements to complete projects
- Can be counted on to Manage and Train personal
- Ability to relate to management and co-workers
- Capable of handling increasing levels of responsibilities
- Has a known reputation as a loyal dedicated and a willing employee
- Rapport and relationship building
- Solution selling
- Prospecting skills
- Sales coaching
Accomplishments
- Named "Agent of the Year" in 2018
- Company Sales Convention for 5 years
- Agent of the Quarter
- Numerous Agent of the Month
- Numerous Manager of the Month
Certification
- Advance Hotel Accounting
- 6 BJC’s
- 1 Pitman Certificate
Timeline
Sales Agent
Family Guardian
2018.01 - 2020.12
Sale Assistant
Albany Bahamas
2014.10 - 2017.06
Concierge Assistant
Albany Bahamas
2013.09 - 2014.09
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A.F. Adderley Sr. High School
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S.C. McPherson Jr. High School
Sales Manager
Family Guardian
2022 - Current
Hotel Training College
References
Upon Request
Personal Data
- Health: Excellent
- Marital Status: Single
- DOB: Sept. 19th, 1969