Elrese Campbell
Nassau,NP
Summary
To become apart of a well established organization that will offer the opportunity to utilize skills, talents, and abilities to their fullest potentials, while gaining a stable professional growth within myself and being an asset to the organization.
Overview
12
12
years of professional experience
Work History
CREW MEMBER
Dunkin Donuts
12.2023 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
FRONT DESK CLERK
SUNFUN/GOLDEN PALMS (Part-Time)
03.2023 - 09.2023
- Daily check in & Check Out of Guests
- Airport Pick up & Drop Offs.
- Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Used internal software to process reservations, check-ins and check-outs.
- Monitored front desk telephone lines attentively for prompt response to incoming calls while multitasking effectively during busy periods.
- Managed reservations, cancellations, and modifications with accuracy to maintain organized booking records.
- Provided exceptional customer service for positive guest experience, resulting in repeat business.
SALESPERSON
Lam’s Wholesale
09.2020 - 08.2021
- Daily store clerk task
- Assisting customer
- Stocking of store item
- Taking of inventory.
Cashier
paradise games
02.2016 - 10.2019
- Data entry and cashing tasks.
Deli Worker/cleaner
o.r. services
05.2012 - 11.2015
- Assistance with taking customer food orders, cashing and kitchen tasks
- Also, daily general cleaning of the establishment.
Education
Certificate - Business Administration
Bahamas Technical & Vocational Institute
Nassau Bahamas04.2023
Bahamas Technical & Vocational Institute
01.2013
Food & Nutrition -
Arthur’s Town High School
01.2008
Dumfries Primary School
01.2002
Skills
- Telephone Etiquette
- Organizational and Time Management skills
- Microsoft Suite
- Customer Service
- Problem-Solving
- Clear Communication
- Cash Handling
- Time Management
- Teamwork and Collaboration
Accomplishments
- Proficient in QuickBooks
- Office Assistant Certificate
- Keyboarding
- Nail Technology Certification
- BGCSE Certificates: Food & Nutrition, History, Math, English
- BJC: Social Studies, Religious Studies, English, Home Economics
- Royal School of Music Examination Certificate - Grade 1
Personal Information
Title: Customer Service Professional
Timeline
CREW MEMBER
Dunkin Donuts
12.2023 - Current
FRONT DESK CLERK
SUNFUN/GOLDEN PALMS (Part-Time)
03.2023 - 09.2023
SALESPERSON
Lam’s Wholesale
09.2020 - 08.2021
Cashier
paradise games
02.2016 - 10.2019
Deli Worker/cleaner
o.r. services
05.2012 - 11.2015
Certificate - Business Administration
Bahamas Technical & Vocational Institute
Bahamas Technical & Vocational Institute
Food & Nutrition -
Arthur’s Town High School
Dumfries Primary School
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