Elrese Campbell
Nassau,NP
Summary
To become apart of a well established organization that will offer the opportunity to utilize skills, talents, and abilities to their fullest potentials, while gaining a stable professional growth within myself and being an asset to the organization.
Overview
4
4
years of professional experience
1
1
Certification
Work History
CREW MEMBER
Dunkin Donuts
12.2023 - Current
- Worked front counter, drive-thru and other areas
- Took orders, prepared meals, and collected payments
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency
- Worked well with teammates and accepted coaching from management team
- Collaborated with team members to complete over 100 plus orders.
FRONT DESK CLERK
SUNFUN/GOLDEN PALMS (Part-Time)
03.2023 - 09.2023
- Daily check in & Check Out of 20 plus Guests
- Airport Pick up & Drop Offs
- Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
- Used internal software to process reservations, check-ins and checkouts
- Monitored front desk telephone lines attentively for prompt response to incoming calls while multitasking effectively during busy periods
- Managed reservations, cancellations, and modifications with accuracy to maintain organized booking records
- Provided exceptional customer service for positive guest experience, resulting in repeat business.
SALESPERSON
Lam's Wholesale
09.2020 - 08.2021
- Daily store clerk task
- Assisting 60 plus customer daily
- Stocking of store item
- Taking of inventory.
Education
Office Assistant Certificate -
Bahamas Technical & Vocational Institute
Nassau, NP07.2023
Nail Technology Certificate -
Bahamas Technical & Vocational Institute
Nassau, NP04.2013
High School Diploma -
Arthur's Town High School
Arthur's Town Cat Island06.2008
Skills
- Telephone Etiquette
- Clear Communication
- Organizational and Time Management skills
- Cash Handling
- Time Management
- Microsoft Suite
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
Certification
- Certificate, 04/20/23, Bahamas Technical & Vocational Institute, Business Administration
- Certificate, 01/20/13, Bahamas Technical & Vocational Institute, Office Assistant
- Certificate, 01/20/08, Food & Nutrition
- Certificate, 01/20/02, Dumfries Primary School paradise games
Accomplishments
- Proficient in QuickBooks
- Office Assistant Certificate
- Keyboarding
- Nail Technology Certification
- BGCSE Certificates: Food & Nutrition, History, Math, English
- BJC: Social Studies, Religious Studies, English, Home Economics
- Royal School of Music Examination Certificate - Grade 1
Personal Information
Title: Customer Service Professional
Timeline
CREW MEMBER
Dunkin Donuts
12.2023 - Current
FRONT DESK CLERK
SUNFUN/GOLDEN PALMS (Part-Time)
03.2023 - 09.2023
SALESPERSON
Lam's Wholesale
09.2020 - 08.2021
Office Assistant Certificate -
Bahamas Technical & Vocational Institute
Nail Technology Certificate -
Bahamas Technical & Vocational Institute
High School Diploma -
Arthur's Town High School
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