Fatima Ouanchi
Salò
Summary
Experienced in collaborating in diverse environments with individuals of various backgrounds and ages. Skilled at adapting to different work settings and organizing tasks efficiently. Consistently engaged with people, honing strong communication skills.
Overview
9
9
years of professional experience
Work History
Assistente Alla Poltrona
Dental Innovation
Salò
03.2025 - 05.2025
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Segretaria Di Studio Medico
Centro Di Medicina
Brescia, Italy
01.2024 - 12.2024
- Prioritized calls through screening process and transferred calls and recorded messages for appropriate personnel.
- Managed front desk operations efficiently while greeting patients warmly and addressing their concerns professionally.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Maintained a clean and organized office environment to promote a positive atmosphere for both staff and patients.
Cassiera
Lidl
Brescia
01.2023 - 02.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Commessa
Inditex
Brescia, Italy
01.2019 - 12.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Commessa
Intimissimi
Brescia, Italy
05.2018 - 09.2018
Barista
Pasticceria Camera
Brescia, Italy
07.2016 - 09.2018
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
Corso Segretaria Di Studio Medico
Dante Alighieri 09-2021
Diplomata - Odontotecnico
Mariano Fortuny
07.2017
Skills
- Equipment sterilization
- Team collaboration
- Customer assistance
- Customer service
- Patience and empathy
- Work ethic and integrity
- Clinical support
- Patient scheduling
- Medical terminology
Communication Skills - Description
Grazie alle mie esperienze, ho sempre lavorato a contatto con le persone, permettendomi di acquisire una buona capacità comunicativa.
Personal Information
- Date of Birth: 04/07/96
- Gender: Femminile
- Nationality: Italiana
Organizational Skills - Description
Capacità di lavorare in gruppo maturata in molteplici situazioni, diversi lavori dove si sta a contatto con le persone di varie etnie e età. Ho una buona capacità di adattamento dei luoghi di lavoro, capacità di organizzazione dei vari compiti da svolgere.
Languages
Arabic
Bilingual or Proficient (C2)
Italian
Bilingual or Proficient (C2)
English
Intermediate (B1)
Timeline
Assistente Alla Poltrona
Dental Innovation
03.2025 - 05.2025
Segretaria Di Studio Medico
Centro Di Medicina
01.2024 - 12.2024
Cassiera
Lidl
01.2023 - 02.2023
Commessa
Inditex
01.2019 - 12.2022
Commessa
Intimissimi
05.2018 - 09.2018
Barista
Pasticceria Camera
07.2016 - 09.2018
Corso Segretaria Di Studio Medico
Diplomata - Odontotecnico
Mariano Fortuny