Felicia Feast
Nassau, Bahamas
Summary
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
11
11
years of professional experience
Work History
Claims Officer
The National Insurance Board
Nassau, Bahamas
01.2014 - Current
- Investigated high volume of claims to determine validity and coverage eligibility.
- Calculated adjustments, benefits, and refunds.
- Verified client information by analyzing existing evidence on file.
- Maintained confidentiality of claimant finances, records and health statuses.
- Followed up with customers on unresolved issues.
Alarm Monitor
Sure Alarms
Nassau, Bahamas
05.2013 - 01.2014
- Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
- Answered and responded to phone inquiries and radio communications relating to building security and emergency or crisis situations.
Scan Clerk
Kelly's House & Home
04.2011 - 01.2013
- Completed data entry tasks with accuracy and efficiency.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered data into AS400 system according to formatting standards.
Education
Bachelor of Science - Business Management
Devry University
Chicago, Illinois 06.2023
Certificate - Office Administration
The Bahamas Technical And Vocational Institute
Nassau, Bahamas05.2017
High School Diploma -
R. M. Bailey Senior High
Nassau, Bahamas06.2006
Skills
- Corporate Policies and Procedures
- Company Standards
- Microsoft Office
Timeline
Claims Officer
The National Insurance Board
01.2014 - Current
Alarm Monitor
Sure Alarms
05.2013 - 01.2014
Scan Clerk
Kelly's House & Home
04.2011 - 01.2013
Bachelor of Science - Business Management
Devry University
Certificate - Office Administration
The Bahamas Technical And Vocational Institute
High School Diploma -
R. M. Bailey Senior High