Summary
Overview
Work History
Education
Skills
Certification
Timeline
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FELICIA SAINTFORT

Nassau

Summary

Professional and friendly with remarkable customer service abilities. Bringing experience and product knowledge to exceed revenue goals. Trustworthy and dedicated with 5 years of experience serving customers. Demonstrates strong analytical, communication, and teamwork skills, with the ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Cashier

Smittys Pharmacy
02.2024 - Current
  • Processed customer transactions efficiently using POS systems.
  • Maintained accurate cash drawer and balanced at end of shifts.
  • Assisted in training new cashiers on operational procedures.
  • Provided excellent customer service by addressing inquiries and resolving issues.
  • Conducted regular inventory checks to ensure product availability and accuracy.

Cook Shift Leader

Gourmet Grill
09.2023 - 02.2024
  • Assisted with food preparation and ingredient sourcing for daily menus.
  • Maintained cleanliness and organization of kitchen workstations and storage areas.
  • Collaborated with cooks to ensure timely execution of meal orders during peak hours.
  • Monitored inventory levels, reporting shortages to management for efficient supply management.

Cake Decorator

Dairy Queen
08.2019 - 04.2023
  • Made and decorated cakes for special occasions
  • Prepared food and products
  • Answered phone calls, put in orders and handled customer disputes or complaints.
  • Handled cash and credit card transactions
  • Maintained a clean work environment
  • Ensure cake display remain fully stocked

Education

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C. R. WALKER SENIOR HIGH SCHOOL
01.2021

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DORIS JOHNSON SENIOR HIGH SCHOOL
01.2019

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A.F. ADDERLEY JUNIOR HIGH SCHOOL
01.2017

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RIDGELAND PRIMARY SCHOOL
01.2014

Skills

  • Bilingual skills: English and Creole
  • Cake design expertise
  • Health and sanitation practices
  • Adaptability
  • Food safety compliance
  • Customer support strategies
  • Professional integrity

Certification


  • 7 BJC’s. Including Math and English
  • COMPLETION OF NATIONAL PARENTING PROGRAM, Ministry of Social Services and Urban Development.
  • LEADERSHIP SEMINAR Royal Bahamas Police Force.
  • LEADERSHIP SEMINAR S.T.R.A.W. Inc Center for Young Women’s.

Timeline

Cashier

Smittys Pharmacy
02.2024 - Current

Cook Shift Leader

Gourmet Grill
09.2023 - 02.2024

Cake Decorator

Dairy Queen
08.2019 - 04.2023

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C. R. WALKER SENIOR HIGH SCHOOL

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DORIS JOHNSON SENIOR HIGH SCHOOL

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A.F. ADDERLEY JUNIOR HIGH SCHOOL

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RIDGELAND PRIMARY SCHOOL
FELICIA SAINTFORT