Frederick Johnson
Nassau
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Rubis
08.2022 - Current
- Developed highly empathetic client relationships.
- Delivered prompt service to prioritize customer needs.
- Promptly responded to inquiries and requests from prospective customers.
- Promoted available products and services to customers during service.
- Implemented and developed customer service training processes.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Investigated and resolved customer inquiries and complaints quickly.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Processed customer service orders promptly to increase customer satisfaction.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
Education
Electrician
B.T.V.I
C.V. Bethel High School
East West 06.2022
Skills
- Active Listening
- Customer Service
- Managing Multiple Tasks
Timeline
Customer Service Representative
Rubis
08.2022 - Current
Electrician
B.T.V.I
C.V. Bethel High School
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