Gabriel Rahming
Nassau,Bahamas
Summary
Dedicated customer service professional with a proven ability to provide exceptional service to clients. Possessing strong interactive skills, able to effectively engage with customers and ensure their satisfaction. Collaborative and adaptive, excels at working seamlessly with team members in fast-paced environments to achieve collective goals.
Overview
10
10
years of professional experience
Work History
Overnight Replenishment Associate (level0 -1)
Walmart
06.2021 - 11.2023
- Removed all boxes and related trash from sales floor and processed through compactors
- Used dollies and pallet jacks to position & move freight to be stocked onto the shelves in a timely & effective manner
- Assisted customers by finding items quickly to boost store satisfaction rates
- Placed Claims (damaged & stolen items) in bins to be processed
- Trained, Delegate, & Manage New Associates during operations in a fast paced environment
DSD Receiver (Level3)
Walmart
06.2021 - 11.2023
- Backloaded Trailers to be shipped out with skids/pallets, produce trays, meat trays, using electrical powerjack (filled out paperwork for backload as well for driver)
- Unload and Offload Trucks as they come into the Receiving Dock
- Count & Verify Inventory before sending it upstairs onto the sales floor or Storage Spaces
- Processed, Matched, & Balanced Invoices with delivered physical shipment into the Smart System
- Assisted Operations Manager & Team with any other Operational Duties that need to be executed and completed
- Maintained security of shipping and receiving rooms, prevented loss of packages
- Staged merchandise by department, marked appropriately for placement in facility and delivered merchandise to different destinations
- Examined outgoing shipments for issues, meeting company specifications
Summer Student (co Op)
Canadian Tire
09.2015 - 11.2015
- Unloaded Inventory and Skids in a timely and coordinated fashion to be placed on the shelves
- Assisted floor replenishment team by stocking the shelves with the inventory after unloading the trucks
- Assisted Customers with any form of questions that they may have had
Track and Field Instructor
Bahamas Ministry of Youth, Sports & Culture
07.2015 - 08.2015
- Track and Field Instructor assisting with the daily activities such as: Organizing kids into groups and teams
- Planned and Coordinated the track & field meet at the end of the work month
- Lead devotions in the morning at times with the team
- Lead and organized kids into groups between the ages of7-15 teaching them about the Biomechanics of Running and strategies for Long Distance Running
Student Assistant Manager (co Op)
Federal Marine Terminal
06.2015 - 08.2015
- Coordinated & Controlled the flow of Trucks as they entered the premises to be loaded with inventory
- Worked Alongside with the accountant learning the accounting System
- Kept tracked and recorded everything that went down on the worksite when ships came in to be offloaded on the dock
- Solved operational problems as they arised
Bench to Go Research Project (Queuing Models)
Operations Department
09.2014 - 11.2014
- Worked with a team of5 recording average arrival & service times, while recorded any Balks or Reneges as it pertains to waiting lines
- Came up with Recommendations for improvement
- Presented findings to Niagara College Research Department
Summer Student
The Mail Boat Company
07.2014 - 08.2014
- Acquired skills in grinding and welding steel
- Worked in a team with Brokers updating Brokerage Log
- Learned how to write Home Consumption Entries
- Called and communicated with Customers for feedback and service check for utilizing brokerage services and learned about the E.D.I (Electronic Data Interchange)
- Created and devised Customer Feedback Log
Summer Student
Bahamas Customs
07.2013 - 08.2013
- Worked the Manifest
- Completed Conditional Reports on Vehicles
- Performed vehicle inspections making sure everything was in top working condition
- Completed documentation for vehicle inspections by observing and ticking off what each vehicle had possessed in terms of damages, non damages & car features
Education
Bachelor of Commerce - Business Administration
York University
Toronto, ON06.2020
Advanced Diploma - Operations & Supply Chain Management Co Op
Niagara College
Niagara On The Lake06.2016
High School Diploma - undefined
St Johns College
Nassau06.2011
Skills
- Flexible & Adaptable
- Ability to Negotiate
- People Management / Delegation Proficient
- Exceptional Customer Service & Excellent Communication Skills
- Computer Skills & Software Literate
- Sales Maximization
- Microsoft Word & Excel Proficient
- Team Building
- Communication
- Decision Making
- Problem Solving
- Organizational
- Leadership
- Time Management
Accomplishments
- Presidents List - Niagara College
- Business Leadership Award - Niagara College
Timeline
Overnight Replenishment Associate (level0 -1)
Walmart
06.2021 - 11.2023
DSD Receiver (Level3)
Walmart
06.2021 - 11.2023
Summer Student (co Op)
Canadian Tire
09.2015 - 11.2015
Track and Field Instructor
Bahamas Ministry of Youth, Sports & Culture
07.2015 - 08.2015
Student Assistant Manager (co Op)
Federal Marine Terminal
06.2015 - 08.2015
Bench to Go Research Project (Queuing Models)
Operations Department
09.2014 - 11.2014
Summer Student
The Mail Boat Company
07.2014 - 08.2014
Summer Student
Bahamas Customs
07.2013 - 08.2013
Bachelor of Commerce - Business Administration
York University
Advanced Diploma - Operations & Supply Chain Management Co Op
Niagara College
High School Diploma - undefined
St Johns College