George Simon Jr.

*Design, implement, monitor and troubleshoot medium to small sized networks; devices include Firewalls, Switches, Access points and other hardware.

* Perform troubleshooting for Cisco/Meraki, Ubiquiti, and packet analysis.

* Maintain and troubleshoot existing Windows on-premises and cloud deployments.

* Assignment (4 months): Stationed at a leading western private school and tasked with maintaining/deploying IT infrastructure.

* Network, Server, POS and VOIP Systems Support.

* Second team-lead in deploying Sonicwall IPsec tunnels between 13+ remote sites, local head office and overseas franchise.

* Designed vlan topology for local after hour financial traffic between Wendy's stores and head office.

* Spearheaded ManageEngine Help-desk rollout and move away from email support messaging.

* Utilized change management techniques to provide transition of in-house telecommunications away from legacy copper to Avaya digital platform.

• Maintained office PCs, networks and mobile devices.
• Set up PCs, projectors, and microphones for use in video conferencing rooms.
• Established, repaired and optimized networks by installing wiring, cabling and devices.
• Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.

* Technical Support, Upgrade, Repair and Maintenance of Metro Ethernet & Leased line services.

* Switch configuration and client connectivity for Internet and P-to-P services.

* Troubleshot the following network vendors: Extreme, Cisco, and Allied Telesis.

* Basic DC Plant support.