Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Geraldyne Espitia

Miami,FL

Summary

I am a disciplined person who meets the requirements with a sense of leadership and belonging, with the ability to solve problems quickly. I have experience in comprehensive consultancy, commercial executive, and administrative assistant roles; I possess a high level of responsibility and commitment to the company's interests. I am proficient in the main software programs related to my activities and always up to date with changes in the sector. I consider myself someone with a great ability to acquire theoretical and practical knowledge. I have commercial aptitude, verbal fluency for effective communication, and teamwork skills; I am creative, proactive, and organized. I handle computer and office automation tools, have updated knowledge in customer service and support, manage office tools, handle correspondence, digitize, register, file, control, and generate reports.

Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.

Overview

7
7
years of professional experience

Work History

Administrative Assistant

NAOS CONTRACTORS
01.2022 - 01.2024
  • Verifiy attendance, hours worked, and processed adjustments and post-information to designated records on construction projects
  • Processed and issued employee payment checks and income/deduction statements along with coordinate logistics to distribute every check
  • Management of AR and AP on quickbooks

Administrative Assistant

ELITE MAINFRAME SOLUTIONS
10.2021 - 01.2024
  • Quickbooks maintanance
  • Review bank accounts created on
  • Calculated wages and maintained accurate data entry into computerized systems

Administrative Assistant

CLINICA SANABRIA MATIZ ODONTOLOGOS ESPECIALISTAS
11.2021 - 05.2022
  • Provided customer service in person, by phone, and via email
  • Coordinated schedules and followed up on appointments to ensure a complete experience
  • Managed billing processes, resolved customer inquiries, and prepared compliance reports

Commercial Executive

CLIMEDIC IPS
09.2020 - 07.2021
  • Advised clients on commercial and operational matters regarding dental services
  • Developed strategies for achieving specific sales targets and fostering customer loyalty
  • Handled billing, appointment scheduling, and managed national lines for multiple locations

Comprehensive Consultant

REDES HUMANAS
03.2019 - 03.2020
  • Company Overview: Claro Colombia
  • Provided comprehensive client support in telecommunications, handling requests and complaints efficiently
  • Developed strategies to achieve sales targets and ensured a high standard of service experience
  • Claro Colombia

Sales and Human Resources Supervisor / Administrative Assistant

MAXYCEL COMUNICACIÓN S.A.S.
08.2018 - 03.2019
  • Planned and organized sales team activities to achieve billing goals and profitability
  • Trained and motivated sales personnel, while managing compliance reports and administrative duties
  • Conducted recruitment and oversight of personnel throughout their employment

Sales Advisor in Telecommunications Sector

MAXYCEL COMUNICACIÓN S.A.S.
07.2017 - 08.2018
  • Provided relevant information to clients while advising on telecommunications services
  • Developed sales strategies and conducted telemarketing and client outreach

Education

Costumer Service Specialist Certificate -

Servicio Nacional De Aprendizaje
SENA

Administration Basics Certificate -

Servicio Nacional De Aprendizaje
SENA

Performance Indicators Certificate -

Servicio Nacional De Aprendizaje
SENA

Internal Quality Audit Certificate -

Servicio Nacional De Aprendizaje
SENA

Training of talented, well-rounded and competitive leaders Certificate -

Servicio Nacional De Aprendizaje
SENA

Associate of Arts - International Business

UCEVA
Colombia

Business Administration -

UTH University
12.2024

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Administrative support
  • Microsoft Word
  • Time management
  • Microsoft Excel
  • File organization
  • Microsoft outlook
  • Customer and client relations
  • Computer proficiency
  • Filing

Languages

Spanish
Native language
English
Elementary
A2

Timeline

Administrative Assistant

NAOS CONTRACTORS
01.2022 - 01.2024

Administrative Assistant

CLINICA SANABRIA MATIZ ODONTOLOGOS ESPECIALISTAS
11.2021 - 05.2022

Administrative Assistant

ELITE MAINFRAME SOLUTIONS
10.2021 - 01.2024

Commercial Executive

CLIMEDIC IPS
09.2020 - 07.2021

Comprehensive Consultant

REDES HUMANAS
03.2019 - 03.2020

Sales and Human Resources Supervisor / Administrative Assistant

MAXYCEL COMUNICACIÓN S.A.S.
08.2018 - 03.2019

Sales Advisor in Telecommunications Sector

MAXYCEL COMUNICACIÓN S.A.S.
07.2017 - 08.2018

Business Administration -

UTH University

Costumer Service Specialist Certificate -

Servicio Nacional De Aprendizaje

Administration Basics Certificate -

Servicio Nacional De Aprendizaje

Performance Indicators Certificate -

Servicio Nacional De Aprendizaje

Internal Quality Audit Certificate -

Servicio Nacional De Aprendizaje

Training of talented, well-rounded and competitive leaders Certificate -

Servicio Nacional De Aprendizaje

Associate of Arts - International Business

UCEVA
Geraldyne Espitia