Godesha Knight
Nassau
Summary
Dynamic Customer Service Representative with a proven track record at The Sports Center, excelling in problem-solving and communication. Adept at enhancing customer satisfaction and driving sales through effective product recommendations. Strong organizational skills and proficiency in the Microsoft Ecosystem enable me to thrive in fast-paced environments while maintaining exceptional service standards.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
THE SPORTS CENTER
Nassau, NP
08.2025 - 08.2026
- Facilitated weekly team meetings to discuss customer service and goals
- Maintained strong working relationships inside and outside organization.
- Uphold company policies while ensuring customer satisfaction in all interactions.
- Conferred with customers by telephone or in-person to provide information about products or services.
- Answered customer questions about return and exchange policies.
- Introduced customers to new products.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Retail Sales Representative & Warehouse Worker
Seer Investments Limited
Nassau, NP
12.2023 - 08.2025
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Addressed customer needs and made product recommendations to increase sales.
- Managed inventory levels effectively, reducing stock shortages and
- Processed refunds and exchanges in accordance with company policy
- Worked with floor team and managers to meet wide range of customers needs.
Customer Service Representative
SOLPHIN INVESTMENTS LIMITED
Nassau, NP
04.2023 - 12.2023
- Maintained current knowledge of store promotions and highlighted sales customers.
- Learned duties for various positions and provided backup at key times.
- Addressed customer needs and made product recommendations to increase sales.
- Processing refunds and exchanges in accordance with company policies
- Managed time efficiently in order to complete all tasks within deadlines.
- Resolved problems, improved operations and provided exceptional service.
- Learned and adapted quickly to new technology and software applications.
- Provided professional services and support in a dynamic work environment.
Education
Bachelor of Arts - Psychology
University of The Bahamas
New Providence 08.2026
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BAHAMAS TECHNICAL & VOCATIONAL INSTITUTE
Nassau, NP, The Bahamas08.2026
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DORIS JOHNSON SR HIGH SCHOOL
Nassau, NP, The Bahamas01.2023
Skills
- Strong Organizational and Multitasking ability
- Excellent Communication and Interpersonal skills
- Ability to work in a fast-paced environment
- Problem Solving and Critical Thinking
- Microsoft Ecosystem
Timeline
Customer Service Representative
THE SPORTS CENTER
08.2025 - 08.2026
Retail Sales Representative & Warehouse Worker
Seer Investments Limited
12.2023 - 08.2025
Customer Service Representative
SOLPHIN INVESTMENTS LIMITED
04.2023 - 12.2023
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DORIS JOHNSON SR HIGH SCHOOL
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BAHAMAS TECHNICAL & VOCATIONAL INSTITUTE
Bachelor of Arts - Psychology
University of The Bahamas