Gordenia Williams
Sir Lynden Pindling Estates, Nassau ,New Providence
Summary
Strong problem solving, influence and negotiation skills guarantee successful business to business sales and positive long-term customer relationships. A team player with a winning attitude and a passion for sales looking to make a significant contribution to your company.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior Teller (Cross Training)
Bank Of The Bahamas
05.2025 - Current
- Handle additional teller responsibilities including ATM balancing, Vault and CRU balancing.
- Providing guidance and necessary training to tellers and CSR II.
- Promoting the banks products and services, while assisting customers with their daily needs and queries.
- Reconcile daily accounts to balance ATM transactions, including preparing and analyzing relevant reports.
Cashier
Eagle Electrical
06.2020 - 07.2022
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
Front Line Associate
Sun Island Transfers Limited
01.2018 - 03.2020
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Cashier
Asure Win Web Cafe
04.2014 - 01.2018
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Supervisor
Bahama Dreams
06.2012 - 04.2014
- Provide excellent customer service to ensure satisfaction.
- Handle and oversee cash transactions, provide assistance to customers concerns, balancing cash drawers, train newly hired cashiers on accounting procedures and company policies.
Education
Diploma - Massage Therapy
Bahamas Technical And Vocational Institute
Nassau, New Providence06.2016
Diploma -
Abaco Central High School
Murphy Town, Abaco06.2011
Skills
- Money Handling Skills
- Communication and Customer
- Knowledge of Products and Services
- Decision Making
- Basic Computer Knowledge
- Team Builder
- Organization
Certification
- Certificate six (6) B.J.C & seven(7) B.G.C.S.E including (A) Office Procedures and (B) Keyboarding
Additional Information
- References available upon request
Education
false
Timeline
Senior Teller (Cross Training)
Bank Of The Bahamas
05.2025 - Current
Cashier
Eagle Electrical
06.2020 - 07.2022
Front Line Associate
Sun Island Transfers Limited
01.2018 - 03.2020
Cashier
Asure Win Web Cafe
04.2014 - 01.2018
Supervisor
Bahama Dreams
06.2012 - 04.2014
Diploma - Massage Therapy
Bahamas Technical And Vocational Institute
Diploma -
Abaco Central High School
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