GREXTON I. KNOWLES
Nassau,Bahamas
Summary
Dynamic and results-driven professional with nearly a decade of experience in customer service, recognized for exceptional leadership and organizational abilities. I am eager to leverage my talents and skills within your esteemed company, contributing to our mutual growth and success. As a dedicated team player, I bring reliability and commitment to achieving company goals, fostering a collaborative environment that promotes shared achievements. With a calm and level-headed approach, I excel in managing routine operations while adeptly confronting special challenges. My open and positive communication style ensures effective collaboration across all levels. Together, let's drive your company's success forward!
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Agent
GoGo Express Bahamas
Nassau, NP
12.2024 - 05.2025
- Managed client relationships and addressed service inquiries
- Developed sales strategies to increase customer base
- Conducted market research to identify potential customers
- Analyzed sales data to improve product offerings
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
Logistics Coordinator
Pinder's Customs Brokerage
Nassau, NP
08.2018 - 11.2024
- Managed customs documentation for efficient clearance
- Coordinated shipping schedules with clients and carriers
- Trained team members on customs regulations and processes
- Monitored shipment status to ensure timely deliveries
- Responded quickly to customer inquiries about order status or changes in schedules.
- Resolved any issues or discrepancies related to product delivery or receipt in a timely manner.
Freight Agent
Bahamas Ferries
Nassau, NP
09.2016 - 08.2018
- Expedite and route movement of incoming and outgoing cargo and freight shipments
- Responded to customer requests via telephone and email.
- Operate equipment: forklifts and container jacks
- Enter shipping information into a computer by hand or by using a hand-held scanner.
- Retrieve stored items and trace lost shipments as necessary.
Education
Diploma - Operation Management
Alison Lodge
Parkmore, Galway, Ireland07-2025
High School Diploma -
Central Andros High School
Love Hill, Andros2009
Skills
- Supply chain management
- Process optimization
- Data analysis
- Customer relationship management
- Team collaboration
- Market research
- Communication skills
- Project management
- Inventory control
- Sales strategies
Certification
- CPR and First Aid Certification Local Government Junior Councillor (LGJC)
- TSA Crowd Control IBS Build-A-Bridge
Timeline
Sales Agent
GoGo Express Bahamas
12.2024 - 05.2025
Logistics Coordinator
Pinder's Customs Brokerage
08.2018 - 11.2024
Freight Agent
Bahamas Ferries
09.2016 - 08.2018
Diploma - Operation Management
Alison Lodge
High School Diploma -
Central Andros High School