Hadassah Marche
Central Pines,Abaco
Summary
Dynamic Branch Manager with a proven track record at Teachers And Salaried Workers Co-Operative Credit Union Limited enhancing customer satisfaction and exceeding sales targets through effective branch operations management and exceptional customer service. Skilled in financial advising and team leadership, achieving significant performance improvements and operational excellence. Demonstrates strong decision-making and a commitment to continuous learning and development. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Highly detail-oriented and professional manager successful at meeting and exceeding branch goals. Expertise in customer service relations and sales management.
Overview
24
24
years of professional experience
Work History
Branch Manager
Teachers And Salaried Workers Co-Operative Credit
04.2001 - Current
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Complied with regulatory guidelines and requirements.
- Examined customer loan applications for loan approvals and denials.
- Submitted loan applications to underwriter for verification and recommendation.
- Oversaw daily branch operations, ensuring compliance with regulatory standards and maintaining operational integrity.
Education
Bachelor of Arts - Business Management
College of The Bahamas (now UAB)
Freeport, Grand Bahama06.2005
Skills
- Branch Operations Management
- Customer Service
- Customer Relationships
- Excellent time management skills
- Attention to Detail
- Excellent work ethic
- Coaching and Mentoring
- Verbal/written communication
- Decision-Making
- Team Player
- Documentation
- Financial Advising
- Willing to Learn
- Operational Reporting
- Goals and performance
reading, outdoor activities, and learning new things
love reading biographies books
reading books that teach about new information-very inquisitive of new and changing technology
outdoor activities such as riding bikes\jogging\walking/
working out in the gym
watching sporting games such as NFL, tennis and NBA
Additional Information
Co-founder of the Gorgeous Girls Mentoring program (est. June 2023)
St. Francis De Sales Catholic Church member
Church Treasurer
married, mother of two
Timeline
Branch Manager
Teachers And Salaried Workers Co-Operative Credit
04.2001 - Current
Bachelor of Arts - Business Management
College of The Bahamas (now UAB)
Similar Profiles
Patrick Adu-GyamfiPatrick Adu-Gyamfi
HR/Administrative Manager at Dunkwa Area Teachers’ Co-operative Credit Union Ltd.HR/Administrative Manager at Dunkwa Area Teachers’ Co-operative Credit Union Ltd.
Raashad HackettRaashad Hackett
Financial Services Representative II at Barbados Public Workers' Co-operative Credit Union LimitedFinancial Services Representative II at Barbados Public Workers' Co-operative Credit Union Limited
Sakshi S ShettySakshi S Shetty
Intern at Teachers' Co-operative BankIntern at Teachers' Co-operative Bank