Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Hailey Munroe

Nassau

Summary

Responsible worker, adaptable to fast-paced, changing environments with customers. I am an eager team member who is readily open to learning new skills and gaining more experience.

Overview

6
6
years of professional experience

Work History

Cashier/Production Worker

Dairy Queen
Nassau, New Providence
07.2024 - 08.2025
  • Issued receipts, refunds, credits or change due to customers.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Maintained cleanliness of checkout area, including countertops, registers, windowsills and floors.
  • Maintained cleanliness of checkout area, including countertops, registers, windowsills and floors.

Salesperson

Dekor Homes
Nassau , New Providence
12.2024 - 01.2025
  • Promoted and sold Christmas holiday pajamas through direct customer engagement via phone and messaging platforms.
  • Gathered data on competitors' pricing, products, and promotional activities.
  • Provided detailed information on product availability and sizing to ensure customer satisfaction.
  • Assisted customers in selecting appropriate products or services for their needs.
  • Monitored inventory levels and placed orders as needed.
  • Maintained accurate records of customer interactions and transactions.
  • Engaged in conversations with customers to provide a friendly atmosphere and smooth shopping experience.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.

Waitress

The Picnic Brunch
Nassau
06.2023 - 08.2024
  • Handled high-pressure situations with composure, maintaining \ service standards during busy shifts.
  • Strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained a clean and welcoming dining environment,
  • Remained calm and polite when dealing with customers with extra or more tentative needs.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Bussed and reset tables to keep the dining tables and work areas clean.
  • Provided recommendations on menu items and upsold food and drinks to increase sales.
  • Shared knowledge of menu items and flavours, assisting customers in making personal decisions based on taste and interest.

Assistant/Front Desk Receptionist

Goldwynn
Nassau
06.2019 - 08.2022
  • Assisted with making coffee and supplying both staff and customers with refreshments
  • Ran basic errands outside of the work office.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Managed phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Completed all tasks in compliance with company policies and procedures.
  • Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process and assisting with basic information.

Education

Bachelor of Science - Clinical Psychology

Dalhousie University
Nova Scotia, Canada
05-2028

High School Diploma -

Lyford Cay International School
Nassau, Bahamas
05-2024

Skills

  • Customer Service
  • Strong multitasking
  • communicates well
  • Fast worker
  • Quick and eager to learn new information and skills
  • Good under pressure
  • Team working and leadership skill experience

Accomplishments

GGYA Gold

Drama piece award (monologue)

1st National arts festival award.

Honours Award

Timeline

Salesperson

Dekor Homes
12.2024 - 01.2025

Cashier/Production Worker

Dairy Queen
07.2024 - 08.2025

Waitress

The Picnic Brunch
06.2023 - 08.2024

Assistant/Front Desk Receptionist

Goldwynn
06.2019 - 08.2022

Bachelor of Science - Clinical Psychology

Dalhousie University

High School Diploma -

Lyford Cay International School

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Hailey Munroe