Inshira Miller
Nassau,NP
Summary
Friendly, outgoing, focused and versatile professional, with excellent interpersonal communication strengths. Bilingual multi-tasker dedicated to customer service and engagement. Works great under pressure, and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Solid experience in handling food and meeting customer demands with diligent and well-organized mentality. Motivated to learn, grow excel and to be a valuable asset to the employer in whatever capacity employed.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Hostess
Bahamar/ Rosewood
07.2019 - 03.2023
- Cultivated positive guest relations by managing information and orchestrating speedy seating
- Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs
- Assisted managers with quickly resolving service- and food-related issues.
Gourmet Hostess
The Ocean Club
01.2013 - 01.2015
- Supported servers, food runners and bussers with keeping dining area ready for every guest
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking
- Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
Pre-school Teacher
Kiddies World Academy
01.2012 - 01.2013
- Assisted teacher by developing lesson plans to meet educational goals for each child
- Prepared for lessons by gathering educational materials and setting up equipment.
Tourism Ambassador
Ministry Of Tourism
06.2011 - 12.2011
- Provided information through narratives on various sites throughout the downtown area, relaying little-known stories to provide interest, as well as answering all guest questions.
Voluntary Worker
Riu Palace
05.2010 - 06.2010
- Politely welcomed arriving guests, providing room keys and information on amenities and policies
- Promptly answered multi-line phone system and greeted callers enthusiastically.
Education
Spanish -
University Of The Bahamas
Holistic Medicine -
Serve Evangelism School
Utah, USANo Degree: Spanish Language And Literature -
Centro Panamericano De Idiomas
Earned 5 BGCSE -
Bahamas Academy
Spanish -
SEK
Hospitality & Tourism Management Course -
FAU
Skills
- Computer & Telephone skills (Microsoft office, power point, excel)
- Team Player
- Teaching
- Social Media
- Professional demeanor
- Adaptability
- Conversational Spanish
- Interactive Communication Skills
- Work well under pressure
- Complaint Handling
- Food Running
- Dining Room Management
- Guest Engagement
Certification
- ServSafe
- 5 BGCSE
- FAU Hospitality Course
Languages
English
Native language
Spanish
Intermediate
B1
Timeline
Hostess
Bahamar/ Rosewood
07.2019 - 03.2023
Gourmet Hostess
The Ocean Club
01.2013 - 01.2015
Pre-school Teacher
Kiddies World Academy
01.2012 - 01.2013
Tourism Ambassador
Ministry Of Tourism
06.2011 - 12.2011
Voluntary Worker
Riu Palace
05.2010 - 06.2010
Spanish -
University Of The Bahamas
Holistic Medicine -
Serve Evangelism School
No Degree: Spanish Language And Literature -
Centro Panamericano De Idiomas
Earned 5 BGCSE -
Bahamas Academy
Spanish -
SEK
Hospitality & Tourism Management Course -
FAU
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