Jada R. Ferguson
Nassau
Summary
Empathetic professional in customer service known for high productivity and efficiency in task completion. Possess specialized skills in conflict resolution, data entry, and customer relationship management. Excel in communication, problem-solving, and adaptability, ensuring positive experiences and outcomes for customers.
Overview
4
4
years of professional experience
Work History
Supervisor
Starbucks
02.2023 - 12.2024
- Executes store operations during scheduled shifts.
- Organizes opening and closing duties as assigned
- Ensure the safety of all partners during each shift.
Barista
Starbucks
02.2022 - 02.2023
- Making quality hot and cold beverages
- Preparing food orders
- Working the cash register
part-time employment
Classic Printing
03.2021 - 01.2022
- Customer service
- Book and arrange deliver of event supplies
- Print t-shirts (bulk)
Education
Talent Solutions Ltd - City and Guilds Centre
01.2020
The Government High School
01.2019
A. F. Adderley Jr. High
01.2016
C. W. Sawyer Primary School
01.2016
Skills
- Good Listening Skills
- Good organizer and Team Player
- Computer Literacy Skills
- Positive Attitude
- Store operations
- Customer service
- Team leadership
- Conflict resolution
- Time management
- Sales reporting
- Effective communication
- Inventory control
References
Available upon request
Personal Information
Title: City & Guilds Certificate in Mathematic - Stage 2, City & Guilds Certificate in English - Stage 2, City & Guilds Certificate in Office Procedures - Stage 2, Certificate of Completion - The Government High School
Timeline
Supervisor
Starbucks
02.2023 - 12.2024
Barista
Starbucks
02.2022 - 02.2023
part-time employment
Classic Printing
03.2021 - 01.2022
Talent Solutions Ltd - City and Guilds Centre
The Government High School
A. F. Adderley Jr. High
C. W. Sawyer Primary School