JADA SYMONETTE
Nassau,NP
Summary
Energetic and skilled administrative professional with a strong background in fast-paced office settings, dedicated to providing outstanding clerical and operational assistance. Adept at coordinating schedules, orchestrating meetings and events, managing confidential materials, and engaging effectively with both internal and external partners. Demonstrates excellent communication and interpersonal abilities, showcasing a track record of successful independent work and collaborative teamwork.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Operations Assistant
Davis Family Office
Nassau , NP
11.2024 - Current
- Answered phones and routed voicemails to respective employees.
- Responded to client queries and maintained strong relationships with vendors.
- Assisted management in making important decisions by collecting, organizing, and modeling data.
- Assisted in developing operational procedures to enhance workflow.
- Received and distributed mail, letters and packages.
- Worked with users and support teams to troubleshoot reported problems.
- Conducted market research to support strategic planning efforts.
- Supervised day-to-day facility operations in accordance with set policies and guidelines.
- Utilized software programs such as Excel, Word, Access, for data entry, analysis and reporting purposes.
- Handled incoming calls and directed callers to appropriate department or employee.
- Assisted in developing and implementing operational strategies to ensure efficient operations.
Accounting Assistant
NWL Bahamas Ltd.
Nassau
12.2023 - 06.2024
- Reconciled bank accounts on a regular basis.
- Assisted with accounts receivable activities such as invoicing, collections, and deposits.
- Assisted in the preparation of monthly financial statements and reports.
- Entered data into accounting software programs such as QuickBooks
- Researched discrepancies between invoices, purchase orders, packing slips.
- Processed journal entries for accruals, amortization and other adjustments.
- Prepared daily cash flow statements for management review.
- Received payments from customers via cash, check and credit cards to pay company invoices.
Sales & Operations Assistant
NWL Bahamas Ltd.
07.2023 - 06.2024
- Compiled, inputted, rectified, and modeled sales data
- Produced strategic forecast reports with accompanying analytics, elucidating crucial trends
- Collaborated effectively with a diverse team to achieve objectives and tackle issues pertaining to products and services
- Efficiently prioritized and organized tasks to meet service goals
- Exhibited leadership by enhancing work processes and contributing to the training of colleagues
- Addressed customer requests and inquiries, enhancing overall satisfaction.
Administrative Assistant/ Marketing Assistant
Fusion Superplex
04.2022 - 07.2023
- Supported in various secretarial and office management tasks to foster collaborative partnerships.
- Managed phone calls to direct callers, schedule appointments, and offer general office information
- Formulated administrative processes to attain organizational objectives and enhance office efficiency
- Oversaw physical and digital files, tracked spreadsheets, and updated reports to coordinate project materials
- Collaborated with owners and team members to set project goals and schedules
- Utilized control tools to update and monitor project schedules
- Responded promptly to phone calls and emails, ensuring effective business correspondence
- Maintained office supplies by conducting inventory and placing orders as needed
- Scheduled appointments, meetings, and events for management staff
- Addressed sensitive inquiries or complaints with effectiveness and professionalism
- Organized promotional events, including scheduling speakers and coordinating activities.
- Managed email campaigns by creating automated workflows and writing compelling copy for newsletters.
- Responded promptly to customer inquiries via phone calls and emails while maintaining a friendly attitude.
- Researched current trends in digital marketing to stay up-to-date with industry developments.
- Organized photo shoots related to product launches or special promotions when necessary.
- Provided administrative support to the Marketing Manager on a daily basis.
Administrative Assistant / Marketing Assistant
Fusion Superplex
04.2022 - 07.2023
- Organized both physical and digital files, updated reports, and coordinated project materials
- Managed front desk and reception area, ensuring a neat and organized environment
- Assisted in developing and executing marketing campaigns to boost brand visibility and engagement
- Created content for social media platforms, resulting in a 20% increase in follower engagement
- Conducted market research to identify trends and customer preferences, informing marketing strategies.
Cashier
Universal Beauty Supplies
12.2021 - 02.2022
- Collected payments and provided accurate change
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Assisted customers in finding specific products, answered questions, and offered product advice
- Operated the cash register or POS system to receive payment by cash, check, and credit card.
Sales & Operations Assistant
Burger King
08.2021 - 12.2021
- Welcomed customers upon arrival
- Informed customers of any specials or promotions currently running
- Answered any questions customers had
- Took orders with accuracy
- Repeated orders to customers to ensure they were correct
- Accepted payment and accurately supplied change when needed
- Wiped down tables and equipment, swept, and refilled stock
- Contributed to team success by quickly completing assigned tasks.
Education
Bachelor's Degree - Marketing
University of The Bahamas
06.2025
High School Diploma -
St. Augustine's College
06.2021
Skills
- Customer Service
- Time Management
- POS Systems
- Microsoft Office Suite
- Marketing
- Data Analysis
- Communication
- Relationship-building skills
- Proofreading
- Strategic Planning
- Business Administration
- Quickbooks
- Payroll operations
Certification
- Bahama host
- BJC'S
- BGCSE'S
- MICROSOFT OFFICE CERTIFIED
- QUICKBOOKS
- Digital Marketing
Timeline
Operations Assistant
Davis Family Office
11.2024 - Current
Accounting Assistant
NWL Bahamas Ltd.
12.2023 - 06.2024
Sales & Operations Assistant
NWL Bahamas Ltd.
07.2023 - 06.2024
Administrative Assistant/ Marketing Assistant
Fusion Superplex
04.2022 - 07.2023
Administrative Assistant / Marketing Assistant
Fusion Superplex
04.2022 - 07.2023
Cashier
Universal Beauty Supplies
12.2021 - 02.2022
Sales & Operations Assistant
Burger King
08.2021 - 12.2021
Bachelor's Degree - Marketing
University of The Bahamas
High School Diploma -
St. Augustine's College
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