Jadyn Kelly
Nassau,NP
Summary
A dedicated young lady with formal knowledge gained through excellent corporations and experienced performance. Excellent social and communication abilities along with virtual and manual work.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Island Luck
Nassau, New Providence
04.2024 - 08.2024
- Assisted customers with product selection, ordering, billing, returns, exchanges, and technical support.
- Maintained detailed records of customer interactions, transactions, and comments for future reference.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints promptly.
- Supported sales team members in driving growth and development.
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
- Contacted customers about potential service upgrades, new services and account changes.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Part Time HR Assistant
Custom Bahamas
Nassau, New Providence
07.2021 - 08.2023
- Organized and maintained personnel records including new hire paperwork and changes to employment status.
- Processed payroll data including hours worked, overtime approval, vacation time tracking, garnishments and deductions.
- Coordinated with department heads to ensure compliance with corporate policies and procedures.
- Handled sensitive and confidential employee information with complete discretion.
- Processed onboarding paperwork for new hires and rehires.
Watch Repair Receptionist
John Bull
Nassau, New Providence
12.2022 - 06.2023
- Scheduled appointments for clients, customers, and other visitors.
- Greeted visitors and provided them with assistance.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Processed payments and updated accounts to reflect balance changes.
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
- Managed company database and ensured the accuracy of contact information.
Education
AMT Certified -
Mastery Institute
Nassau12-2023
High School Diploma -
Bahamas Academy
Nassau06-2020
Skills
- Scheduling
- Product Knowledge
- Store maintenance
- Hospitality and accommodation
- Calm Demeanor
- Reservations Coordination
- POS system operations
Languages
English
First Language
Spanish
Intermediate (B1)
B1
Accomplishments
- 5 BGCSE
- 9 BJC
- CPR CERTIFIED
- PRINCIPAL'S HONORS
Timeline
Customer Service Representative
Island Luck
04.2024 - 08.2024
Watch Repair Receptionist
John Bull
12.2022 - 06.2023
Part Time HR Assistant
Custom Bahamas
07.2021 - 08.2023
AMT Certified -
Mastery Institute
High School Diploma -
Bahamas Academy
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