James Russell
Marsh Harbour
Summary
Experienced Property Manager and Owner-Operated with over 12 years of proven success managing a variety of homes.
I'm equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Property Manager | Owner
Elite Home Management Services
09.2020 - Current
- Managed tenant relations, ensuring timely communication and satisfaction with property services.
- Developed and executed property maintenance schedules to enhance operational efficiency.
- Coordinated lease agreements, facilitating smooth onboarding for new tenants.
- Oversaw property inspections, identifying areas for improvement and compliance with safety regulations.
- Trained and mentored staff in customer service best practices and property management software usage.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Managed nearly 20 homes of varying sizes but mostly 2-4 bedrooms.
Property Manager | Housekeeping Operations Manager
Bakers Bay
10.2012 - 09.2019
- Oversaw property maintenance schedules to ensure timely repairs and optimal living conditions.
- Managed tenant relations, addressing concerns and enhancing resident satisfaction through effective communication.
- Implemented leasing strategies that increased occupancy rates and minimized turnover for residential units.
- Conducted regular property inspections, identifying issues and coordinating solutions with vendors and contractors.
- Oversaw daily housekeeping operations, ensuring adherence to quality standards and protocols.
- Developed and implemented training programs for housekeeping staff to enhance efficiency and service quality.
- Managed inventory of cleaning supplies, optimizing usage and reducing costs through effective vendor negotiations.
- Coordinated scheduling of housekeeping staff to ensure adequate coverage during peak occupancy periods.
Education
High School Diploma -
North Andros High School
Nicholls Town, Andros06-2003
Skills
- Property management
- Property inspections
- Customer service-focused
- Tenant relations
- Staff management/ Teamwork
- Maintenance scheduling
- Administrative support/ Attention to detail
- Preventive Maintenance
- Entrepreneurial/ Skilled multi-tasker
- Adaptable
- Preparing property agreements
- Teamwork and collaboration
Certification
CPR and First Aid Certification
Team Leadership Certificate
Employee development Certificate
Supervisory Development Program
Timeline
Property Manager | Owner
Elite Home Management Services
09.2020 - Current
Property Manager | Housekeeping Operations Manager
Bakers Bay
10.2012 - 09.2019
High School Diploma -
North Andros High School