Summary
Overview
Work History
Education
Skills
Achievement
Note
Personal Information
Timeline
Generic

Jamiel Tucker-Fields

Summary

Seasoned professional in the hospitality industry with a wealth of experience and a proven track record of delivering exceptional customer service. Keen eye for detail and a passion for creating memorable experiences. Consistently strives to exceed expectations and ensure guest satisfaction. Strong interpersonal skills and ability to adapt to fast-paced environments enable effective collaboration with diverse teams and seamless operations. Committed to upholding the highest standards of professionalism and hospitality, dedicated to contributing to the success of any organization in this dynamic industry.

Overview

6
6
years of professional experience

Work History

Tour Guide

Clifton Heritage National Park
02.2024 - 08.2024
  • Built personal relationships with guests to promote positive experiences.
  • Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
  • Worked collaboratively with team members to develop innovative strategies for improving overall tour quality and visitor satisfaction.
  • Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
  • Adapted to unexpected schedule changes by being flexible and adjusting itineraries to keep tours moving smoothly.

Laundry Attendant

The Lyford Cay Club
10.2020 - 01.2023
  • Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
  • Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
  • Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
  • Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
  • Coordinated daily laundry tasks with other team members to maximize efficiency and maintain a smooth workflow.
  • Managed inventory levels for laundry supplies such as detergents, softeners, and stain removers to prevent shortages or delays in service.

Server

The Shipyard
02.2018 - 03.2019
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Education

C.I. Gibson Senior High School
03.2018

D. W. Davis Junior High School
06.2017

Skills

  • Customer Assistance
  • Security monitoring
  • Electronics repair
  • Mechanic Technician

Achievement

Nominated for Employee of the Quarter, April, 2022.

Note

Very motivated, disciplined worker and easy to follow instructions.

Personal Information

  • Date of Birth: 04/23/01
  • Nationality: Bahamian

Timeline

Tour Guide

Clifton Heritage National Park
02.2024 - 08.2024

Laundry Attendant

The Lyford Cay Club
10.2020 - 01.2023

Server

The Shipyard
02.2018 - 03.2019

C.I. Gibson Senior High School

D. W. Davis Junior High School

Similar Profiles

CREATE PROFILE
Jamiel Tucker-Fields