JANAE BROWN
Nassau
Summary
Dynamic professional with extensive experience across diverse work environments. Proven ability to adapt quickly to new concepts and evolving situations, facilitating seamless transitions and effective problem-solving. Recognized for reliability and integrity, excelling in both independent and team-oriented administrative tasks. Exceptional communication skills and meticulous attention to detail enhance overall productivity.
Overview
9
9
years of professional experience
Work History
Retail Sales Associate
Hillside Investments
Nassau
05.2025 - Current
- Accurately operated point-of-sale system to process transactions efficiently.
- Provided exceptional service, addressing customer concerns promptly to boost satisfaction.
- Maintained clean and organized store environment to enhance shopping experience.
- Utilized product knowledge to tailor recommendations based on customer needs.
- Collaborated with team members to achieve sales targets and optimize store performance.
PATIENT CARE TECHNICIAN
Life Medical Clinic
Nassau
07.2024 - 05.2025
- Streamlined front desk operations, effectively managing phone calls and walk-in clients for improved efficiency.
- Enhanced customer satisfaction by promptly addressing inquiries and delivering accurate information.
- Maintained organized reception area with updated materials to ensure a welcoming environment for visitors.
- Ensured cleanliness of clinical utensils and patient rooms to uphold health standards.
- Assisted Obstetrician during examinations and monitored vital signs for patient safety.
- Confirmed appointments, communicated with clients, and updated records to maintain accurate information.
EVENT SERVICES ASSOCIATE
University of Central Florida Student Union
Orlando
08.2023 - 04.2024
- Cultivated robust client relationships via prompt and comprehensive inquiry follow-ups.
- Enhanced customer satisfaction by efficiently resolving complex issues.
- Consistently surpassed daily service quality and performance objectives.
- Configured and dismantled event setups, including rearranging furniture for optimal configuration.
- Managed VIP events with precision and attention to detail.
DATA ENTRY
Bahamas Institute Of Financial Services
Nassau
07.2022 - 08.2022
- Created comprehensive Excel spreadsheets to organize datasets effectively.
- Executed accurate data entry for alphabetic and numeric information.
- Converted hard copy documents into digital formats and database systems.
- Identified and rectified data entry errors to maintain high accuracy levels.
- Prepared bank deposit slips for various financial transactions.
- Processed online payments efficiently, ensuring timely completion.
CONCESSION STAND WORKER
Galleria Cinema
Nassau
07.2019 - 08.2019
- Delivered efficient, friendly service at concession stand, boosting customer satisfaction.
- Created visually appealing displays for food items, resulting in increased sales.
- Maintained a clean, organized workspace to ensure safety for customers and staff.
- Assisted in inventory management by tracking stock levels and ordering supplies promptly.
PHYSICIAN ASSISTANT
Blue Hill Road Clinic
Nassau
07.2018 - 08.2018
- Supported physicians and clinicians during examinations, procedures, and vital signs assessments.
- Maintained cleanliness and readiness of examination rooms and treatment areas.
- Directed incoming calls to appropriate destinations, ensuring efficient communication flow.
- Boosted patient satisfaction with empathetic interactions and clear communication.
RECEPTIONIST
Apex Awards
Nassau
07.2017 - 08.2017
- Addressed customer inquiries promptly to improve satisfaction levels.
- Greeted clients and visitors with professionalism and courtesy.
- Managed phone calls, emails, and walk-in clients to streamline front desk operations.
- Processed customer orders accurately and efficiently.
Education
Associate of Arts - Liberal Arts/ General Studies
Valencia College
Orlando, Florida04.2023
High School Diploma -
Nassau Christian Schools
Nassau, Bahamas05.2020
Bachelor of Science - Kinesiology
University of Central Florida
Orlando, FloridaSkills
- Customer service expertise
- Effective communication
- Data entry proficiency
- Adaptability and flexibility
- Problem-solving skills
- Time management
- Critical thinking abilities
- Computer literacy
- Organizational skills
- Work under pressure
Additional Information
Phi Theta Kappa Sorority, Key Club, Youth Empowerment Program
Timeline
Retail Sales Associate
Hillside Investments
05.2025 - Current
PATIENT CARE TECHNICIAN
Life Medical Clinic
07.2024 - 05.2025
EVENT SERVICES ASSOCIATE
University of Central Florida Student Union
08.2023 - 04.2024
DATA ENTRY
Bahamas Institute Of Financial Services
07.2022 - 08.2022
CONCESSION STAND WORKER
Galleria Cinema
07.2019 - 08.2019
PHYSICIAN ASSISTANT
Blue Hill Road Clinic
07.2018 - 08.2018
RECEPTIONIST
Apex Awards
07.2017 - 08.2017
Associate of Arts - Liberal Arts/ General Studies
Valencia College
High School Diploma -
Nassau Christian Schools
Bachelor of Science - Kinesiology
University of Central Florida