JANERO HUYLER

Managed a department of 10+ staff and 6 retail stores along with Employee Commissary. Analyzing sales data and revenues for retail stores, employee commissary, vending & arcade to provide feedback to executives for improvement in sales, managing a large volume of store inventory by conducting physical inventory counts, establishing par levels and reordering and replenishing stock and ensuring efficiency and accuracy with transactions.

• Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly. Ensuring cleanliness and stocking of all retail stores, tracking vending and arcade machine revenues and addressing concerns in cashier drawer balances, transaction discrepancies and inventory control.

• Enhanced financial reporting for management by diligently analyzing sales data. Auditing hotel, f&b, cruise port and casino revenue. Keeping track of wrist band and stationery inventory, month end reconciliation and supervising various reports for accuracy and efficiency.

• Managed high volume of customers during peak hours, maintaining prompt and efficient service.

• Provided quality clerical support through data entry, document management, email correspondence, customer billing inquiries and account reconciliation.

• Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.