Jason Dmellow
Nassau
Summary
Creates and implements successful sales and marketing strategies regardless of scale and budget. Excels at maximizing profits within limited budgets. Performs market research, develops strategic reports and organizes and promotes successful marketing campaigns. Aggressively pursues new sales leads resulting in high sales close rate. Understands importance of working with customers and other executives, as well as keeping staff informed and motivated.
Overview
12
12
years of professional experience
Work History
Head of Sales and Marketing
Bahamas Vacation Club
01.2022 - Current
- Determining the company’s mission and strategic direction as conveyed through policies and concrete objectives which are met through effective management of human, financial and material resources.
- Evaluated market data to develop and create business strategies and marketing plans.
- Suggested innovative ideas to increase sales and improve customer experience.
- Analyzed sales and marketing data for improved strategies.
- Developed positive, performance-based internal sales and marketing culture to include mentoring staff.
- Created and implemented effective marketing and sales strategies to increase customer engagement and revenue.
- Managed sales promotions and marketing strategies on major social media sites.
- Developed value-added campaigns and executed technical solutions to streamline and improve marketing efficiencies.
- Sourced advertising opportunities to place adverts in press and social media.
- Cultivated and maintained strategic alliances with key partners and vendors.
- Analyzed and forecasted monthly sales data of existing marketed companies within designated area.
- Utilized CRM software to track sales progression and communicate project needs.
- Identified weaknesses in existing marketing campaigns to develop pragmatic solutions within budgetary constraints.
- Managed production of leaflets, posters and newsletters.
- Conducted market research to identify new opportunities and target markets.
- Devised content strategy to effectively engage target audiences.
- Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.
Chief Operating Officer, Operations Manager
Deep Minds
05.2017 - 12.2021
- Determining the company’s mission and strategic direction as conveyed through policies and concrete objectives which are met through effective management of human, financial and material resources
- Authorizing and organizing the requirements for new projects and developments
- Allocating material, human and financial resources to implement organizational policies and programs
- Establishing financial and administrative controls
- Formulating and approving promotional campaigns
- Delegating necessary authority and creating optimum working conditions
- Representing the organization or delegating representatives to act on behalf of the organization, in negotiations or other official functions
- Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
- Identified and pursued business development opportunities to grow organization and increase revenue.
- Negotiated contracts and agreements to secure favorable terms and maximize profits.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Customer Service Associate
Amazon Services, PUNE
07.2016 - 05.2017
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer calls and emails to answer questions about products and services.
- Provided training and support to new associates to help provide high-quality customer service.
- Provided product and service recommendations to guide customers on products to meet varying needs.
- Handled billing and payment issues following guidelines, resolving disputes properly.
- Solved problems with products and services by providing customers with technical support.
Teaching Assistant
William Girton of Florida Institute of Technology
08.2011 - 05.2016
- Assisted in grading tests and tutoring students.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Supported classroom activities, tutoring, and reviewing work.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Worked with teacher to optimize learning plans based on student test grades and evaluations.
- Completed daily reports on attendance and disciplinary performance.
Private Tutor
Florida Institute of Technology
08.2011 - 05.2016
- Met with parents to discuss student progress and address concerns.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Supported students with helpful study habits and exam strategies.
- Developed student confidence through positive reinforcement strategies.
- Used personalized learning plans to guide students to deeper understanding of course material and learning styles.
- Enabled underachieving students to reach target attainment levels by providing individualized coaching and activities.
- Used positive reinforcement, repetition, and review to help students master challenging material.
Education
Mechanical Engineering
The Florida Institute of Technology
Melbourne, FloridaMinor Degree - Business Psychology
Florida Institute of Technology,
Melbourne, Floridaundefined
St. Vincent’s High School
Skills
- Market Intelligence
- Profitability Assessments
- Recruiting and Hiring
- New Business Generation
- Product and Service Management
- Budgeting and P&L
- Sales Program Coordination
- Compelling Leadership Skills
- Promotional Sales Events
- Closing Techniques
- Management
- Conflict Mediation
- Productivity Improvement
Languages
English
Native language
Hindi
Advanced
C1
Spanish
Intermediate
B1
Timeline
Head of Sales and Marketing
Bahamas Vacation Club
01.2022 - Current
Chief Operating Officer, Operations Manager
Deep Minds
05.2017 - 12.2021
Customer Service Associate
Amazon Services, PUNE
07.2016 - 05.2017
Teaching Assistant
William Girton of Florida Institute of Technology
08.2011 - 05.2016
Private Tutor
Florida Institute of Technology
08.2011 - 05.2016
Mechanical Engineering
The Florida Institute of Technology
Minor Degree - Business Psychology
Florida Institute of Technology,
undefined
St. Vincent’s High School
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