Jennie Mathieu

• Handled customer payments (cash, credit, debit) accurately while balancing the register drawer at the end of each shift.

• Delivered excellent customer service by greeting guests, answering menu questions, and resolving concerns.

• Collaborated with servers, hosts, and kitchen staff to ensure smooth restaurant operations.

• Maintained a clean and organized checkout area in line with food safety and company standards.

• Assisted in training and mentoring new cashiers to support team success.

• Promoted menu specials and upsold items to increase revenue.

• Delivered excellent customer service by efficiently handling print and copy requests, ensuring high-quality results.
• Operated and maintained copiers, printers, and finishing equipment to prepare customized albums, spiral-bound, and saddle-stitched products.
• Aided in photography session preparations, studio organization, and equipment setup to support daily operations.
• Communicated with clients to clarify project needs, ensuring satisfaction with final products.

• Kept ambitious standards of cleanliness and guest service in a fast-paced hotel environment.

• Collaborated with staff to ensure smooth operations and exceed guest expectations.

• Quickly adapted to modern technologies, including POS systems, to streamline business functions.

• Proved flexibility by working varied shifts to support business needs.