Jennifer Fowler
Nassau
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Not to mention, I am an inquisitive individual, extremely fetish to learning new things and well versatile. I am my brand which is Authenticity because I believe that I must be true to myself so that I can be true to the guest. I am extremely attentive to detail and self driven.
Overview
5
5
years of professional experience
Work History
Butler Administrator
Sandals
03.2022 - Current
- Supervised butler staff by maintaining work schedule, distributing assignments to staff and offering assistance with work duties.
- Conduct inventory, such as stationery, butler equipment, supplies and accessories.
- Assist with arrivals and departures.
- check in and check out guest.
- Order stationary and special request beverages for guest.
- Complete the butlers credit tips and end of month report.
- Knowledge of ACM, Infor and Oracle which is used to order beverages and maintain track of butlers clock in and clock out.
- Submit BEO’s everyday for butler amenities and ensure that they are being collected and distributed on time.
- Conduct daily shift line up for butlers along with my manager to address any infractions or to just inform them of any information that is relevant.
- Complete weekly TLC to ensure that every butler guest is satisfied with their stay .
Cashier
Quality Markets
07.2022 - 03.2023
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Receptionist
Pompey Medical
02.2022 - 06.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Corresponded with clients through email, telephone or postal mail.
- Helped patients complete necessary medical forms and documentation.
- Checked patient insurance, demographic and health history to keep information current.
- Maintained current and accurate medical records for patients.
Personal Assistant Intern
Ian Cargils Law Firm
04.2019 - 08.2019
- Displayed absolute discretion at handling confidential information.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained appropriate filing of personal and professional documentation.
Education
Associate - Hospitality Administration And Management
University of The Bahamas
Thompson BlvdBachelor of Arts - Law And Criminal Justice
University of The Bahamas
Thompson Blvd 05.2024
High School Diploma -
C.V. Bethel Senior High
East Street South, Nassau 06.2022
Skills
- Time Management
- Documentation
- Microsoft Office
- Google Drive
- Intuit QuickBooks
- Shorthand Writing
- Microsoft Outlook
- IBM Notes
- Data Inputting
- Strategic Planning
- Statistical Analysis
- Organization and Efficiency
- Email Software
- Microsoft Excel
- Microsoft Windows
- Public speaking
Languages
Spanish
Proficient
C2
English
Native or Bilingual
Timeline
Cashier
Quality Markets
07.2022 - 03.2023
Butler Administrator
Sandals
03.2022 - Current
Receptionist
Pompey Medical
02.2022 - 06.2022
Personal Assistant Intern
Ian Cargils Law Firm
04.2019 - 08.2019
Associate - Hospitality Administration And Management
University of The Bahamas
Bachelor of Arts - Law And Criminal Justice
University of The Bahamas
High School Diploma -
C.V. Bethel Senior High
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