Jeramie mcbride
Freeport
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Island Services Manager
Disney Cruise Line
Disney Castaway Cay, Abaco Bahamas
01.2007 - 05.2023
- Custodian/Line staff 2007 - 2014
- Coordinator/ Supervisor 2014 - 2017
- Island Service Asst Manager 2017 - 2019
- Island Services Manager 2019 -2023
- Operations
- Oversaw the daily operation of the following: Warehouse storage, Transportation, Wardrobe, Crew Galley, Custodial, and F&B Steward team.
- Operated annual operation of the Island Services team including planned multimillion+ budgeting, department staffing and scheduling, all training, and establishing department KPIs.
- Key initiator for all islands custodial needs.
- Managed $50,000+ wardrobe budget for the island; including logistics and maintenance.
- Responsible for all cleaning & chemical including, purchasing, storage, inventory, staff training and availability of MSDS, par levels and logistics.
- Oversaw inventory of 1000sq ft Warehouse comprised of all housing linen, kitchen supplies, pressure washer, blowers and chemical cleaning equipment +.
- Implemented and maintained national government standards and codes for all departments.
- Island Environmental officer, responsible for all food waste, regulated waste and hazardous waste disposal.
- Responsible for manifesting island waste liaising with shipboard Environmental officer to remove waste from the island to be transported to proper waste disposal facilities.
- Enthusiastically developed a staff of more than 40+ entry level cast members including coaching, counseling, and training and performance evaluations
- Responsible for housekeeping duties of 100+ rooms on Castaway Cay
- Implemented healthy menu creations and food preparation production for crew members
- Ensured the following of all USPH guidelines and sanitization of crew galley/kitchen including proper food storage and HACCP guidelines with weekly inspection.
- Managed multimillion annual food cost budget for entire island
- Reduced food cost by 15% since COVID pandemic
- Responsible for hazardous waste management processes
- Create ambiance, themes, and menus for all holidays and special events on island
- Food and Beverage manager overseeing stewarding team responsible for the upkeep and cleanliness of all kitchen area including all temperature and sanitizing logs.
- Responsible for Maintenance Schedule for all quick service equipment (Ice cream, grills, Convi ovens, Ice machines, dishwashers).
- Bi-weekly inventory of kitchen utensils for 170 Disney employees along with a monthly inventory of utensil for guest BBQ/ restaurants accommodating 4,000+ guest.
- Development leader, successful provided mentorship for line staff to develop their skill and grow into roles such as coordinator, assistant managers and managers.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
- Resolved problems, improved operations and provided exceptional service.
- Exceeded goals through effective task prioritization and great work ethic.
Education
High School Diploma -
St Georges High School
Freeport, BahamasSkills
- MS Word
- Collaborative Manager
- Activity Manager
- Payroll
- Cost Assessment
- MS Excel
- Manager Coaching and Training
- MS Office
Accomplishments
- Supervised team of 40+ staff members.
- Achieved reduction in food expenses through effectively helping with with inventor and creating proper par-level during the pandemic.
- Achieve proper disposal of food waste through effectively helping with running new food digester introduce to the island by daily monitoring and logging data with director report to system manufacture.
- Successful trained my successor and future team leaders.
Additional Information
- AWARDS & HONORS , Legacy AwardfromDisney Cruise Line 2018 Prestigious award given to one DCL employee that consistently exhibits the 5 Disney keys throughout the year. Employee of the quarter from Disney Cruise Line 2010-20
Certification
- Coaching, Delegating and Leading people, Harvard Manage Mentor - September 2021
Gardening
I've grown several small gardens but i would like to grow a backyard filled will all sorts of fruit and vegetables. Its just something beautiful about working hard and seeing what you have put in flourish into something beautiful. I will also be happy to use and share my items grown in my backyard with my neighbors and friends like my grandmother and mother did.
Timeline
Island Services Manager
Disney Cruise Line
01.2007 - 05.2023
High School Diploma -
St Georges High School