Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jermaine Farrington

Nassau

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Jermaine

Farrington

Guest Service Representative

Blue Lagoon Island
11.2022 - Current
  • Resolved guest complaints and discrepancies in prompt and courteous manner.
  • Welcomed guests on arrival, displaying professional and friendly approach.
  • Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build retention.
  • Collaborated with team members to handle guest requirements from check-in through check-out.
  • Created welcoming and comfortable environment for guests.
  • Maintained high level of professionalism and discretion when dealing with guests.

Spa Host

Mandara Spa Atlantis
07.2021 - 11.2022
  • Greet guests in a friendly but respectful manner Fold robes and roll towels for following day Clean up any mess made by guests
  • Give guests tours of the lounge upon arrival
  • Participated in team meetings and staff training sessions.

Pump Attendant

Ryan Eve
06.2017 - 07.2021
  • Collected gas and amenity payments based on customer orders
  • Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.Cleaned and restocked front counter and store area to maintain welcoming environment for customers.Pumped gas for guests and took payments
  • Responded to all customer inquiries thoroughly and professionally.

Packing

Mr. Dean, Boy
09.2014 - 04.2015
  • Served customers in a friendly, efficient manner following outlined steps of service
  • Maintained excellent attendance record, consistently arriving to work on time.

Education

C. R. Walker, School Ln

High School Diploma -

Alternative Learning Institute
New Providence
07.2021

Skills

  • Customer service and
  • Assistance
  • Customer service
  • Flexible and Adaptable
  • Decision-Making
  • Self-Motivated
  • Active Listening
  • Analytical and Critical Thinking
  • Teamwork and Collaboration
  • Multitasking Abilities
  • Dependable and Responsible
  • Excellent Communication

Accomplishments

  • (242)810-1952jaefarrington25@gmail.com
  • Jubilee Gardens
  • Nassau, New
  • Providence, 10056

Timeline

Guest Service Representative

Blue Lagoon Island
11.2022 - Current

Spa Host

Mandara Spa Atlantis
07.2021 - 11.2022

Pump Attendant

Ryan Eve
06.2017 - 07.2021

Packing

Mr. Dean, Boy
09.2014 - 04.2015

Jermaine

Farrington

C. R. Walker, School Ln

High School Diploma -

Alternative Learning Institute

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Jermaine Farrington