Jessy Michel
Accountant
New Prividence
Summary
Dynamic cashier with proven customer service excellence at Via Cafe, adept at building strong customer relationships and resolving issues with patience and empathy. Skilled in cash handling and management, consistently maintaining accurate cash drawers while adapting to new technologies, contributing to improved customer loyalty and satisfaction.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Cashier
Jarol Investment
02.2021 - Current
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Cashier
Via Cafe
08.2016 - 08.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Education
Accounting And Banking Finance - Accounts
Alison College
Online Base School03.2024
College Prep - English Language, Mathematics
Bahamas Baptist College
Jean Street , Prince Charles05.2020
High School Diploma -
The Government High
Nassau ,bahamas 06.2015
Junior High - Basic Knowledge
A.F.Adderley Junior
Nassau , Bahamas 06.2012
Primary School -
Yellow Elder Primary
Nassau, Bahamas 06.2009
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Customer service excellence
- Money handling
- Cash handling and management
Accomplishments
- Trained and mentored numerous employees.
Certification
- Certified Customer Service Professional (CCSP) - National Customer Service Association.
- E- Commerce
- Banking and Finance
Languages
English
Advanced (C1)
Timeline
Cashier
Jarol Investment
02.2021 - Current
Cashier
Via Cafe
08.2016 - 08.2018
Accounting And Banking Finance - Accounts
Alison College
College Prep - English Language, Mathematics
Bahamas Baptist College
High School Diploma -
The Government High
Junior High - Basic Knowledge
A.F.Adderley Junior
Primary School -
Yellow Elder Primary
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