I am a driven, vibrant, young lady with background in managing operations. Successfully streamlined administrative processes and enhanced guest satisfaction through effective team leadership. Demonstrated excellent organizational and multitasking skills. I am an excellent self-motivated analytical thinker with strong organizational skills with a systematic approach to accomplishing tasks and one who enjoys the challenges of problem solving.
Overview
10
10
years of professional experience
Work History
Front Office Manager
Corcoran C.A Christie Real Estate
01.2024 - Current
Overseeing daily operations, managing staff, and ensuring the office runs efficiently
Coordinate and schedule appointments, meetings, and property showings for agents and clients
Train and supervise new office staff members, providing feedback and support as needed
Oversee office maintenance and supplies, ensuring a professional and welcoming environment
Handle confidential and sensitive information with discretion and professionalism
Plan and coordinate office events and meetings
Organize and maintain office files and records
Answer all incoming calls and redirect them
Cultivated and maintained professional relationships with clients, real estate agents, lenders and escrow personnel.
Prepared and maintained accurate property listings, sales contracts and closing documents.
Enhanced client satisfaction by providing exceptional administrative support and maintaining open communication lines between agents and clients.
Streamlined and uploaded property listing process for increased efficiency, utilizing MLS systems and various real estate websites.
Developed and deployed marketing collateral to promote properties and drive sales.
Kept agents informed of potential new leads by monitoring MLS updates regularly to identify new opportunities within the local market.
Assistant VP of Operations
Art District Restaurant & Lounge
01.2023 - 11.2023
Assisted with opening and designing of restaurant
Created all contracts and job descriptions for employees
Interviewed and hired staff
Created all employee call out/sick leave/vacation forms
Set up POS systems
Placed all orders with vendors and kept track of when payments needed to be made
Balance and did deposits at the end of the night
Managed inventory
Cash out customer checks
Managed social media accounts
Managed employee scheduling
Managed payroll process
Cash in and out after shifts
Balance at the shifts
Purchasing Manager
Prime One Steakhouse & Seafood
09.2022 - 01.2023
Work with company department managers to determine purchasing needs for production and office products
Identify suppliers for designated products, determine availability, perform comparative pricing, and negotiate pricing
Confirm quality of products and establish delivery requirements
Issue purchase orders, invoice creation, pricing verification, payment authorization, enter inventory in QuickBooks
Input and maintain online database of all products
Receiving, checking, and counting inventory
Build and maintain vendor relationships
Created and maintain expense reports
Manage vendor database
Customer Service Rep/Purchasing & Inventory Assistant
Island Specialty Foods
08.2021 - 09.2022
Examine levels of inventory to determine shortages
Complete inventory count every 6 months
Analyze various suppliers to ensure the company is receiving the best cost-effective deals
Complete inventory transfers from one location to the other
Receiving, checking and counting inventory once transferred
Create purchase orders in QuickBooks for various vendors
Assist both walk in and wholesale customers
Creating invoices and receiving payments
Doing end of day deposits
Receiving cash and check payments
Create detailed reports for adjustments inventory operations and stock levels
Assisting customers with account creation
Maintaining a database of customer information
Resolving issues and technical problems
Manage office supplies
Train new staff
Scan Officer
ZCOM Solutions
02.2021 - 08.2021
Prepare all files for scanning (remove staples etc)
Scan all documents in each file (feeder and flatbed)
Separate the documents in the system
Index all documents into the OnBase system
Apply keyword to each document (filing date, file number etc)
Manage all office supplies
Assist with all scanner troubleshooting
Train new staff on all system functions, scanning process and indexing
Personal Lead Specialist
Be Aliv Ltd
11.2018 - 04.2020
Make 50+ outbound dials per day
Develop sales opportunities via cold call and/or email
Obtain prospects information such as company name, contact name, email address, and other information
Follow up with the sales manager, providing a list of new contacts or to give salespeople a little heads- up about a specific customer request
Book customer appointments in Setmore with available agent
Communicate product descriptions to each caller
Prospecting, generating, qualifying, processing and following up on leads and appointment setting for external sales team
Work scheduled events
Generate events for various companies
Held and distributed petty cash for the department
Competed monthly ROI (Return on Investment) reports from all events
Set up cellular devices for customers
Client Administration Assistant & Receptionist
Capital Union Bank
01.2015 - 07.2017
Answer incoming calls
Accounts openings and closures
Maintenance and updating of client static data
Scan Documents into hyparchive
File documents into client files
Prepare monthly expense reports
World-Check searches
Preparation of outgoing DHL packages
Mailing of Portfolio & Account Statements
Ordering of Office & Kitchen Supplies
Education
Bachelor's degree - Business Administration
DeVry University
Nassau
11.2024
High School Diploma - Credit
St. Anne's
Nassau, NP
06.2015
Skills
Excellent communication
Mature decision-making
Strong team collaboration
Independent fast learner
Strong leadership
Analytical abilities
Enthusiastic to learn
Constantly update knowledge
Effective multitasking
Workflow optimization
Customer relations
References
References furnished upon request
Timeline
Front Office Manager
Corcoran C.A Christie Real Estate
01.2024 - Current
Assistant VP of Operations
Art District Restaurant & Lounge
01.2023 - 11.2023
Purchasing Manager
Prime One Steakhouse & Seafood
09.2022 - 01.2023
Customer Service Rep/Purchasing & Inventory Assistant
Island Specialty Foods
08.2021 - 09.2022
Scan Officer
ZCOM Solutions
02.2021 - 08.2021
Personal Lead Specialist
Be Aliv Ltd
11.2018 - 04.2020
Client Administration Assistant & Receptionist
Capital Union Bank
01.2015 - 07.2017
Bachelor's degree - Business Administration
DeVry University
High School Diploma - Credit
St. Anne's
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