Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Joshua Hanna

Technical
Nassau,NP

Summary

Dedicated and results-driven Tour Manager bringing advanced experience and expertise in running tours. Offers proven leadership, planning, and logistics abilities. Successful at meeting tour objectives and maintaining timelines.

Overview

6
6
years of professional experience

Work History

Tour Manager

Pearl Island
Nassau
04.2023 - 06.2024
  • Served as a point of contact between customers and other personnel involved in the tour operation.
  • Resolved any customer complaints or issues that arose during the course of a trip.
  • Inspected accommodations before client check-in to guarantee quality standards were met.
  • Assisted with booking entertainment venues, meals, and sightseeing activities.
  • Coordinated daily operations of the tour team while traveling on-site.
  • Provided customer service support throughout the duration of each tour.
  • Managed tour itineraries to ensure timely arrival at each destination.
  • Supervised staff members by providing direction on tasks related to their job roles.
  • Ensured all necessary documents were in order prior to departure dates.

Technician

Cable Bahamas Ltd
Nassau
01.2021 - 03.2023
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Demonstrated to customers proper methods for operating equipment after it had been installed.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Tested systems, noting issues and completing preventive maintenance.

Line Service

Odyssey Aviation
Nassau
01.2020 - 11.2021
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Paid attention to detail while completing assignments.

Engineering Technician

Paradise Island Beach Club
Nassau
08.2018 - 03.2020
  • Developed maintenance plans for manufacturing facilities and equipment.
  • Identified potential problems with existing designs and provided solutions.
  • Monitored operations for compliance with environmental regulations and safety standards.
  • Troubleshot mechanical issues related to production process flow.

Education

High School Diploma -

St Johns College
Nasssau
06-2017

Skills

  • Effective problem solving
  • Client Relations
  • Logistics Management
  • Entertainment Coordination
  • Transportation Management
  • Route Planning
  • Strong leadership
  • Self Motivation
  • Tourism Management
  • Teamwork and Collaboration
  • Professionalism
  • Tourism Development

Languages

English
First Language

Timeline

Tour Manager

Pearl Island
04.2023 - 06.2024

Technician

Cable Bahamas Ltd
01.2021 - 03.2023

Line Service

Odyssey Aviation
01.2020 - 11.2021

Engineering Technician

Paradise Island Beach Club
08.2018 - 03.2020

High School Diploma -

St Johns College

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