Juania Rolle
Freeport
Summary
I'm A hardworking, passionate, reliable, trustworthy, individual seeking employment with A company where I can grow professionally and personally. I'll be able to utilize my skills for the success of your organization.
Overview
4
4
years of professional experience
Work History
Sales Associate
Phluid Phactory
2022.12 - 2023.08
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store enviro
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Cashier
Burger King
2021.02 - 2021.05
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Helped customers complete purchases, locate items, and join reward programs.
Sales Associate
Beautilicous
2019.09 - 2020.01
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
High School Diploma -
Jack Hayward Senior High School
Freeport, Bahamas06.2019
Skills
Customer Service
Teamwork and Collaboration
Time Management
Problem-solving skills
Multi-tasking strength
Problem-Solving
Reliable and punctual
Cash Handling
Conflict Resolution
POS System Operation
Merchandising knowledge
Professional Demeanor
Adapt to diverse groups
Sales Training
Cleaning techniques
Guest Relations
Timeline
Sales Associate
Phluid Phactory
2022.12 - 2023.08
Cashier
Burger King
2021.02 - 2021.05
Sales Associate
Beautilicous
2019.09 - 2020.01
High School Diploma -
Jack Hayward Senior High School