Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Junior  Saint Preux

Junior Saint Preux

Nassau ,New Providence

Summary

Dynamic customer service professional with a proven track record at Jco Trading Ltd, excelling in active listening and critical thinking. Adept at diagnosing and repairing mobile devices, ensuring optimal performance and customer satisfaction. Committed to delivering effective solutions and enhancing service quality in fast-paced environments.

Overview

1
1
Language
7
7
years of professional experience

Work History

Customer Service Representative

Jco Trading Ltd - Matthew Kemp
Robinson Road , The Bahamas
06.2022 - Current
  • Responded to customer inquiries with clear, professional communication.
  • Resolved routine issues by identifying needs and providing accurate solutions.
  • Adapted quickly to changing priorities and customer support procedures.
  • Responded to customer requests for products, services, and company information.

Mobile Phone Technician

Owner of Jp Tech Store
Thrushes Avenue, The Bahamas
01.2020 - Current
  • Diagnosed mobile device hardware and software failures, restoring functionality efficiently
  • Repaired screens, batteries, charging ports, and internal components with precision
  • Tested repaired devices for performance, connectivity, and system stability

Education

High School Diploma -

CC. Sweeting Senior High School
College Avenue
07.2024

Skills

Customer service

Active listening

Critical thinking

Hardware Diagnostic & Repair

Infrastructure & Low Voltage

Languages

English
Intermediate (B1)

Timeline

Customer Service Representative

Jco Trading Ltd - Matthew Kemp
06.2022 - Current

Mobile Phone Technician

Owner of Jp Tech Store
01.2020 - Current

High School Diploma -

CC. Sweeting Senior High School
Junior Saint Preux