Juslene Justilien
Nassau
Summary
Seeking a challenging yet rewarding role where I can leverage my 7 years of experience providing fast, accurate and empathetic support to a wide range of customers. A dedicated and enthusiastic professional with a commitment to excellence and a passion for continuous learning and development. I am a fast learner and I am confident that my dedication to teamwork and my ability to adapt to new environments make me a valuable asset to the team.
Overview
6
6
years of professional experience
Work History
Cage Cashier
Playtech Systems, Island Luck
11.2022 - 07.2025
- Sold & received casino chips and tickets
- Released jackpot payments
- Safeguarded company assets within the Cage area
- Verified Cage Cashier turn-ins and distributed cash as necessary to all departments
Supervisor/Manager
H&L Construction & Maintenance
09.2024 - 05.2025
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
Cashier
Balfour Consumer Meats
09.2021 - 09.2022
- Highly experienced in handling different types of cash registers, placing special emphasis on accuracy of transactions.
- Effectively able to provide customers with assistance in locating and choosing products of interest.
- Exceptionally well-versed in ensuring the overall safety of the convenience store, by ensuring that all alarms and burglar systems are in place.
- Demonstrated expertise in processing both cash and credit card transactions, and providing receipts and change, to ensure that transactions are deemed completed.
- Skilled in providing customers with solid information on their products of interest, including prices and expiry dates.
Server
Best Deals Wholesale
07.2019 - 03.2020
- Greeted customers with high level of enthusiasm, took drink orders.
- Take drink orders, took funds, serve customers while packaging their drink orders.
- Give receipts and change to customers, thank them for coming and wishing them well.
Education
High School Diploma - Tourism And Hospitality
R.M. Bailey High School
06.2018
Skills
- Team Player 95%
- Honest & Hard Worker 90%
- Reliable 90%
- Trustworthy 95%
- Detail Oriented 85%
- Critical Thinker 75%
- Time Management 85%
LANGUAGES
English & Fluent Creole
Timeline
Supervisor/Manager
H&L Construction & Maintenance
09.2024 - 05.2025
Cage Cashier
Playtech Systems, Island Luck
11.2022 - 07.2025
Cashier
Balfour Consumer Meats
09.2021 - 09.2022
Server
Best Deals Wholesale
07.2019 - 03.2020
High School Diploma - Tourism And Hospitality
R.M. Bailey High School