Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

R. MUNROE

Summary

Compliance professional with experience in financial crime risk, regulatory reporting, and client due diligence across international financial institutions. Strong background in AML/CFT frameworks, FATCA/CRS reporting, and client onboarding. Known for clear communication, practical problem-solving, and supporting regulatory compliance in fast-paced environments.

Overview

1
1
Certification

Work History

Customer Service Representative

Scotiabank
  • Assisted customers with inquiries and resolved issues promptly.
  • Provided support for product information and service features.
  • Handled customer complaints with professionalism and empathy.
  • Utilized CRM software to track interactions and maintain records.

Education

BBA - Economics & Management

Midwestern State University
Wichita Falls, TX

Skills

  • Customer service
  • Data entry
  • Critical thinking

Certification

ACAMS - Certified Anti-Money Laundering Specialist

Timeline

Customer Service Representative

Scotiabank

BBA - Economics & Management

Midwestern State University
R. MUNROE