Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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JUSTINE SIMON

Nassau

Summary

Detail-oriented individual equipped with strong problem solving abilities, positive attitude with a willingness to learn, and excellent communication skills. Proven ability to multi tasks effectively and efficiently in fast-paced environments. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

10
10
years of professional experience

Work History

Accounts Officer

Bank of The Bahamas
06.2024 - Current
  • Accounts opening for various types of Savings & Business Accounts
  • Establishing accessibility for clients via online banking, debit/prepaid cards, alert notifications
  • Sales and solicitations of banking products and services
  • Maintaining customer files, scanning and uploading documents, maintaining daily report logs
  • Provides management with support in achieving daily banking operations

Client Relations Assistant

Fidelity Bank Bahamas
01.2021 - Current
  • Account opening for a suite of various types of Saving Accounts, Merchant
  • Service Accounts, Business Accounts, Fixed Deposit Accounts
  • Sales and Solicitations of all banking products and services
  • Consistently expands knowledge regarding banks policies and procedures
  • Provides Management with achieving banks business objectives
  • Managed time efficiently in order to complete all tasks within deadlines

Front Desk Ambassador

Fidelity Bank Bahamas Ltd
01.2019 - 01.2021
  • Well versed knowledge in banks products and services being the first point of contact
  • Provide clients with accurate information while ensuring that policies and procedures are being adhered to as per banks guide when inquiries are presented both internally and externally
  • Displays professional demeanor and willingness to assist all clients whenever possible
  • Directs clients to proper channels depending on their specific need, while providing value added advice

Administrative Assistant

Fidelity Bank Bahamas Ltd
01.2018 - 01.2019
  • Contribute to a positive, empowering work environment by consistently performing assigned daily responsibilities
  • Resolve clients complaints within scope of authority at first point of contact
  • Efficiently resolves clients escalations on a daily basis

Accounts Receivable Clerk

Security Systems Int.
01.2015 - 01.2017
  • Utilizing Quick-Books - posting payments, creating invoices, scanning documents & providing relevant updates regarding clients accounts

Education

Certificate - Compliance

Bahamas Institute of Financial Services
2022

Associate of Arts - Accounting

Bahamas Baptist Community College
06.2013

Skills

  • Problem Resolution
  • Effective Communication
  • Interpersonal Skills
  • Customer Service
  • Dependability
  • Adaptability
  • Integrity
  • Willingness to Learn
  • Microsoft Office Suite

Additional Information

  • Employee of the Quarter FBB – Second Quarter 2021
  • Intro to AML & Compliance Systems B.I.F.S - 2022 Certificate of Completion 85%
  • Intermediate AML & Compliance Systems B.I.F.S - 2022 Certificate of Completion 84%
  • B.G.C.S.E - Biology, Chemistry, English, Geography, History, Mathematics, Computer
  • Honors & Deans List - BBCC 2011-2013


LANGUAGES

  • English & French

Timeline

Accounts Officer

Bank of The Bahamas
06.2024 - Current

Client Relations Assistant

Fidelity Bank Bahamas
01.2021 - Current

Front Desk Ambassador

Fidelity Bank Bahamas Ltd
01.2019 - 01.2021

Administrative Assistant

Fidelity Bank Bahamas Ltd
01.2018 - 01.2019

Accounts Receivable Clerk

Security Systems Int.
01.2015 - 01.2017

Associate of Arts - Accounting

Bahamas Baptist Community College

Certificate - Compliance

Bahamas Institute of Financial Services

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JUSTINE SIMON