Kadren C Knowles
Tour Guide
Lucaya Grand Bahama,Fortune Point
Summary
Dynamic tourism professional with a proven track record of delivering enriching experiences to visitors and a strong commitment to exceptional service and teamwork. Expertise in conducting insightful tours while fostering a welcoming atmosphere that enhances visitor satisfaction. Highly adaptable to changing schedules and group dynamics, with a keen ability to manage time effectively and engage diverse audiences. Proficient in effective communication, in-depth historical knowledge, and customer engagement, ensuring memorable experiences for all guests.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Tour Guide
Charter Skipper
11.2020 - 02.2024
- Build personal relationships with guests to promote positive experiences.
- Created memorable experiences for diverse groups by, presentations that catered to different age groups, and also cultural backgrounds, and language abilities.
- Worked collaboratively with team members to improve the overall tour quality and visitor satisfaction.
- Performed pre-trip inspections.
- Developed strategies for efficient routing for smoothe planned Drives.
- Selected optimal routes and speeds to destinations to meet schedule demands.
- Analyzed weather data to determine the best route for a safe transfer.
- Verified proper loading of cargo holds to align with weight distribution requirements.
- Performed minor repairs when needed.
Forklift Operator | Groundsman
World Central Kitchen
09.2019 - 03.2020
- Operated forklifts to transport materials between loading, processing, and storage areas.
- Transported material to correct locations and documented inventory changes.
- Received incoming shipments; verifying quantity, condition, labeling accuracy and purchase order specifications.
- Tracked materials moved for stocking purposes and to complete logs for management.
- Unloaded freight from trucks, containers with the use of a forklift or pallet jack.
- Unloaded delivery trucks with product by hand or utilizing Forklift when needed.
- Tied and secured loads to prevent shifting or damage to items.
- Transported waste material away from site for disposal in accordance to city dump regulations.
- Cleaned and washed down the exterior of the dumper after each job.
- Maintained current forklift training and certification as required by company policies.
- Pressure Cleaned and Sanitized Reefers when needed.
- Maintained yard appearance, keeping ground clean and clear.
- Communicated with team members to coordinate efficient and accurate movements.
Tour Guide | Charter Captain
Dream Yacht Charters
12.2014 - 08.2019
- Conducted pre-departure inspections to verify all necessary safety equipment was aboard and operational.
- Communicated regularly with passengers regarding weather conditions and Course changes.
- Set courses by using area plotting sheets, compasses and sextants.
- Utilized navigation resources to chart routes and maintain optimal course for vessel.
- Operated boat radios to maintain open avenues for exchanging information needed by operators.
- Steered boats along plotted routes to transport guests to destinations.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Maintain Schedules and plan for smooth Sails based on current and expected weather conditions.
- Prioritize and organize tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
Tour Guide
Flying Fish Ocean Adventures
06.2012 - 06.2014
- Delivered effective safety debriefings to guests to promote safe environment.
- Enhanced customer satisfaction by providing individual interests and preferences.
- Developed strong relationships with locals and businesses, to enhanced guest experiences.
- Selected optimal routes for smooth sailing.
- Conducted regular inspections on each day.
- Completed day-to-day duties accurately and efficiently.
Jitney Driver
The Great Abaco Express
08.2011 - 05.2012
- Assisted passengers with loading and unloading.
- Adhered to traffic laws and regulations.
- Improved company reputation with excellent customer service skills and friendly interactions with passengers.
- Maintained a well-organized area.
- Navigated through heavy traffic conditions,whiles on schedule.
- Inventoried bus emergency and first aid equipment.
Education
High School Diploma -
St. Francis De Sales Catholic School
Mh, Abaco06.2003
Computers, Foreign Languages, Art,Math, Bio
Freeport Anglican High School
Fpo, G.B.07-2002
General Studies
Mary Star of the Sea Primary School
Fpo, G.B.01.1997
Skills
- Flexability
- Multitasking
- Leadership Skills
- Networking
- Problem-solving
- People Skills
- Teamwork and collaboration
- Critical thinking
- Decision-making
- Clear communication
- Relationship building
- Strategic planning
Certification
- BJC's - Math, English, Art, Health Science, Social Studies, Technical Drawing, Religious Knowledge
- Ministry Of Tourism - Certified Bahama Host Professional, Public Service License
- Gadites Maritime & Navigational Institution - STCW 95, Masters A License (300 Tons)
Smokingstatus
Non Smoker
Drinkingstatus
Non Drinker
Tattoos
No Tattoos
Personal Information
- Marital Status: Single
Hobbies
- Outdoor Activities
- Walking
- Flying Drones
- Beach
- Arts &Crafts
Closingstatement
- I would love to discuss this resume and my lifestyle as much as I can. Please take the time to reach out to me, I know it will be worth your while.
Timeline
Tour Guide
Charter Skipper
11.2020 - 02.2024
Forklift Operator | Groundsman
World Central Kitchen
09.2019 - 03.2020
Tour Guide | Charter Captain
Dream Yacht Charters
12.2014 - 08.2019
Tour Guide
Flying Fish Ocean Adventures
06.2012 - 06.2014
Jitney Driver
The Great Abaco Express
08.2011 - 05.2012
Computers, Foreign Languages, Art,Math, Bio
Freeport Anglican High School
General Studies
Mary Star of the Sea Primary School
High School Diploma -
St. Francis De Sales Catholic School
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