Kailee Stubbs
Nassau
Summary
Highly versatile and skilled professional with a diverse background in various industries including hospitality, fitness, and customer service. Possessing a strong work ethic, adaptability, and a passion for learning, I have successfully held roles ranging from food runner and cashier to fitness instructor and concierge attendant. Through my experiences, I have developed exceptional communication, problem-solving, and interpersonal skills, making me adept at thriving in dynamic work environments. I bring a unique blend of expertise and versatility to any role, poised to excel and contribute effectively.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Barback
The Island POST
01.2024 - Current
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
Bar Attendant
Tipsea Bar
02.2024 - 12.2024
- Managed cash register transactions accurately, ensuring proper handling of payments and tips.
- Successfully collaborated with other staff members to provide seamless service during high-volume periods.
- Learned how to make a variety of mixed drinks.
- Maintained a clean and organized bar area, ensuring a welcoming atmosphere for patrons.
- Operated and closed down bar station according to sanitation regulations and safety standards.
- Delivered food to customers at bar and tables.
Concierge Attendant/ Food Runner
Albany
01.2019 - 06.2024
- Provided personalized assistance to hotel guests, including concierge services such as restaurant reservations, transportation arrangements, and local attraction recommendations.
- Greeted guests warmly upon arrival, ensuring a welcoming and hospitable environment throughout their stay.
- Demonstrated extensive knowledge of hotel amenities, services, and nearby attractions to fulfill guest inquiries and provide tailored recommendations.
- Expedited food orders from the kitchen to guests' tables with efficiency and accuracy, ensuring timely delivery and presentation of meals.
- Collaborated closely with kitchen staff and servers to coordinate food orders and prioritize delivery based on guest preferences and timing.
- Checked food orders for accuracy and completeness before delivery, confirming adherence to guest specifications and dietary preferences.
- Assisted with table setup and guest service, including arranging place settings, refilling beverages, and attending to guest requests.
House Keeper
The Renaissance
06.2021 - 11.2021
- Executed daily cleaning duties with meticulous attention to detail, maintaining high standards of cleanliness and presentation in guest rooms, suites, and public areas.
- Followed established cleaning procedures and schedules to ensure thorough and efficient completion of tasks, including dusting, vacuuming, mopping, and sanitizing surfaces.
- Inspected guest rooms for cleanliness and compliance with hotel standards, addressing any deficiencies or areas needing attention promptly.
- Restocked linens, toiletries, and amenities in guest rooms, anticipating and fulfilling guests' needs to enhance their comfort and satisfaction.
- Handled guest requests and inquiries courteously and promptly, providing assistance with additional amenities, room service, or special accommodations as needed.
- Collaborated with team members and departmental supervisors to prioritize tasks, coordinate workflow, and maintain a smooth and efficient operation.
Fitness Instructor
Rui Resort
01.2017 - 01.2019
- Designed and conducted personalized fitness programs for hotel guests, catering to a diverse range of fitness levels and goals.
- Led group fitness classes, including yoga, Pilates, aerobics, and strength training, providing motivational guidance and instruction to participants.
- Demonstrated proper exercise techniques and safety protocols, ensuring the well-being and comfort of all guests during workouts.
- Conducted fitness assessments and consultations to evaluate guests' fitness levels, goals, and any specific needs or limitations.
Cashier
Wendy’s Ateos Ltd.
01.2014 - 01.2016
- Provided friendly and efficient customer service in a high-volume fast food environment, ensuring a positive dining experience for patrons.
- Operated cash register and POS (Point of Sale) system to process orders accurately and promptly, handling cash, credit/debit card transactions, and electronic payments.
- Demonstrated knowledge of menu items, promotions, and special offers to assist customers with their orders and make recommendations as needed.
- Managed drive-thru and front counter transactions, effectively multitasking to serve multiple customers simultaneously.
- Handled food and beverage orders with attention to detail, verifying accuracy and completeness before finalizing transactions.
- Managed cash drawer by accurately counting and reconciling cash at the beginning and end of each shift, following established cash handling procedures.
- Addressed customer inquiries, concerns, and complaints promptly and professionally, resolving issues to ensure customer satisfaction.
- Collaborated with kitchen and service staff to maintain efficient operations, including restocking supplies, cleaning work areas, and assisting with food preparation as needed.
- Adhered to food safety and sanitation guidelines, maintaining cleanliness and hygiene standards throughout the restaurant.
Education
High School Diploma - Mathematics & English
S.C McPherson Junior High School
Senior High School - Mathematics & English
C. V Bethel Senior High School
Skills
- Customer Service
- Communication Attention to Detail
- Time Management
- Teamwork Adaptability
- Problem Solving Leadership
- Health & Safety Compliance
- Ability to work in fast-paced environments
- Beverage making
- Efficient multitasking
- Bar organization
Certification
420 For Winds Kung Fu
Languages
Spanish
Intermediate (B1)
Timeline
Bar Attendant
Tipsea Bar
02.2024 - 12.2024
Barback
The Island POST
01.2024 - Current
House Keeper
The Renaissance
06.2021 - 11.2021
Concierge Attendant/ Food Runner
Albany
01.2019 - 06.2024
Fitness Instructor
Rui Resort
01.2017 - 01.2019
Cashier
Wendy’s Ateos Ltd.
01.2014 - 01.2016
Senior High School - Mathematics & English
C. V Bethel Senior High School
High School Diploma - Mathematics & English
S.C McPherson Junior High School
References
REFERENCES AVAILABLE UPON REQUEST
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